Customer Care Representative
Trispoke managed services
Location: Honolulu, HI Remote after onsite orientation
Duration: Contract
Orientation: November 6, 2026 Onsite in Honolulu
Training: Monday Friday, 7:00 AM 3:30 PM Hawaii Time
Job Summary:
We are seeking Customer Care Representatives to assist members with pharmacy benefits, prescription coverage, medication benefits, and mail-order services. The role involves handling inbound calls, resolving member questions, navigating multiple computer applications, and providing empathetic, professional customer service.
Requirements:
- High School Diploma or equivalent.
- 1+ year of customer service, call center, retail, hospitality, healthcare, or military experience.
- Strong computer and multitasking skills.
- Excellent communication, empathy, patience, and problem-solving skills.
- 6+ months of healthcare experience preferred.
- Must be local to Hawaii and able to attend onsite orientation.
- Reliable hardwired internet with 25/3 Mbps minimum.
- Quiet, secure home workspace and ability to work on camera when required.
- HIPAA compliance required.
Work Arrangement: Onsite orientation followed by 100% remote work for training and the assignment.
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Vacancy posted 2 days ago
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