Optical Lab technicians Customer Service and Distribution Associates

Job Description

Job Description

About the Role:

Join VISION RX LAB AMERICA as an Optical Lab Technician Customer Service and Distribution Associate! In this dynamic role, you'll play a crucial part in delivering exceptional service and quality products to our customers while working in a fast-paced environment.

Responsibilities:

• Perform optical lab functions including lens edging, mounting, and finishing.
• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Assist in the distribution of optical products to ensure timely delivery to clients.
• Maintain accurate inventory records and assist in stock management.
• Collaborate with team members to meet production goals and deadlines.
• Ensure compliance with safety and quality standards in all lab operations.
• Utilize lab equipment and technology effectively for optimal performance.
• Participate in training and development to enhance skills and knowledge in optical technologies.

Requirements:

• High school diploma or equivalent; relevant experience in optical lab preferred.
• Strong customer service skills with a friendly and professional demeanor.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Detail-oriented with excellent problem-solving abilities.
• Basic knowledge of optical products and processes is a plus.
• Proficient in using lab equipment and software related to optical manufacturing.
• Strong communication skills, both verbal and written.
• Willingness to learn and adapt to new technologies and processes.

About Us:

VISION RX LAB AMERICA has been a trusted name in the optical industry for over 20 years, providing high-quality eyewear solutions to customers across the nation. Our commitment to excellence and innovation has earned us a loyal customer base, while our supportive work environment fosters growth and satisfaction for our employees.