Senior Consultant - Oracle Health (VA Critical Support Solutions Team)

Senior ConsultantOracle Health Government Services is seeking a skilled Senior Consultant to join our VA Critical Support Team within a mission-driven organization. In this role, you will be responsible for working directly with Operations, Support teams, and VA stakeholders to resolve complex, persistent issues impacting end users within live client environments. The ideal candidate will have expert knowledge of Oracle Health (Cerner Millennium) solutions, system build, implementation, and workflow alignment, along with the ability to operate independently in highly complex and regulated environments. You will be deployed to client sites to assess workflows, identify root causes, and drive resolution, while collaborating with cross-functional teams and leadership to ensure successful outcomes.ResponsibilitiesPartner with Operations, Support teams, and VA stakeholders to proactively identify, troubleshoot, and resolve complex system and workflow issuesDeploy to live client sites to assess workflows, ensure adherence to approved processes, and drive resolution of critical issuesApply Oracle methodologies, leading practices, and industry expertise to design and implement effective business solutionsSupport event-driven methodology activities by contributing subject matter expertise and collaborating with technical, clinical, and operational teams to drive issue resolution and process improvementInfluence customer leadership to support adoption of solutions and facilitate resolution of persistent end-user challengesContribute to statements of work (SOWs), work breakdown structures, and staffing plansPresent and demonstrate solutions to both technical and non-technical stakeholdersLead or support solution design efforts, ensuring high-quality, integrated outcomes across systemsMaintain up-to-date knowledge of Oracle Health solutions and relevant industry best practicesTop skills or competencies to be successful:Expert knowledge of Oracle Health (Cerner Millennium) solutions, healthcare workflows, system build, implementation, and workflow alignmentAbility to independently solve complex problems and drive issue resolution in live client environmentsStrong communication and stakeholder management skills, with the ability to influence leadershipExperience working across cross-functional teams in high-pressure, fast-paced environmentsManage ambiguity and navigate complex challenges with a solution-oriented mindset while maintaining a high level of professionalism and customer focusKnowledge of clinical and operational domains including Referral Management, Registration and Scheduling, Laboratory, Radiology, Pharmacy, Perioperative Services, Behavioral Health, Community Living Centers (CLC), Oncology, Supply Chain, Specialty Care, and Ambulatory workflowsEducation, certifications, or experience (preferred/required):Bachelor's degree or equivalent experience6–8 years of relevant experience, including 3–4 years of consulting experience preferredProven experience in healthcare IT consulting, implementation, or support rolesExperience supporting federal clients (VA/DoD) strongly preferredRequired travel up to 50%US Citizenship required with the ability to obtain and maintain a government security clearanceQualificationsDisclaimer:Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $80,500 to $166,100 per annum. May be eligible for bonus and equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.9. 11 paid holidays10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.11. Paid parental leave12. Adoption assistance13. Employee Stock Purchase Plan14. Financial planning and group legal15. Voluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsOnly Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing View email address on click.appcast.io or by calling View phone number on click.appcast.io in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.