Medical Front Desk Coordinator

Job Full Description

We are seeking a professional and organized Medical Front Desk Coordinator to join a healthcare office in Bloomington, IN. This position will be responsible for providing excellent patient service while managing front desk operations, scheduling, payments, medical records, lab orders, and insurance-related tasks. The ideal candidate will be detail-oriented, comfortable working with technology, and able to handle confidential patient information with professionalism.

Job Summary

• Check patients in and out for appointments
• Prepare and print patient information packets
• Copy insurance cards and IDs and ensure patient demographics and insurance information are accurately entered before patients leave
• Schedule patient appointments and manage reminders
• Upload ultrasounds, faxes, scans, and other documents into patient charts
• Complete daily tasks within the Electronic Medical Record (EMR) system
• Manage the office Gmail account by responding to and directing emails as needed
• Collect patient payments and process credit card and CareCredit transactions
• Document payments accurately
• Contact patients regarding lab results, reminders, and questions
• Complete patient records request forms
• Create and submit laboratory orders
• Submit prior authorizations for office visits, medications, procedures, CT/MRI/Echo testing, and pre-insurance visits
• Operate office equipment including scanners, fax machines, computers, phones, and autoclaves as needed
• Maintain accurate and organized patient records while protecting patient confidentiality

Experience Required

• Prior medical office or healthcare experience preferred
• Previous front desk, receptionist, administrative, or customer service experience is helpful
• Experience working with Electronic Medical Record (EMR) systems preferred
• Familiarity with medical insurance, prior authorizations, or patient billing is a plus

Skills & Qualifications

• Excellent customer service and communication skills
• Strong attention to detail and accuracy
• Highly organized with the ability to manage multiple tasks
• Comfortable working with computers, email, phones, and office equipment
• Able to learn and navigate EMR and other healthcare software systems
• Professional and compassionate when interacting with patients
• Ability to maintain confidentiality and handle sensitive patient information appropriately
• Reliable, dependable, and able to work effectively as part of a team
• Familiarity with HEDIS is helpful

Location: Bloomington, IN


Pay: $18.00-$20.00/hour


Position Type: Evaluation


Schedule: Monday-Friday, 8:00 AM-5:00 PM


Ways to apply:

• Complete our online application
• Send your resume to View email address on click.appcast.io
• Visit us in person at 333 E Winslow Rd, Bloomington, IN 47401

About Express Employment Professionals:

• Express can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support. Whether you're looking for a full-time position, part-time work, or a more flexible schedule, Express can assist you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Professional positions. Let us help you today!

Benefits Available to Eligible Express Associates:

• Medical Plan
• Dental Plan
• Holiday Pay (6 Days Observed)
• 401(k) Retirement Savings Plan
• Vision/Eyewear Plan
• Life Insurance
• Prescription Drug Reimbursement
• Short-Term Disability
• Referral Bonuses

Bloomington, IN
2504
333 East Winslow Road
Bloomington, IN 47401