Lead Transportation Coordinator - 2nd Shift

ShiftMonday - Friday 2nd Shift - 2:00pm - 11:00pm3rd shift - 10:00pm to 6:00 amSupervisor Shipment ManagementSummary The Supervisor Shipment Management is responsible for interfacing with internal & external customers on all issues including regular business review, customer site visits and internal & external presentations of account status updates. Daily conference calls with clients in support of start-ups/on going business demands. Supervisory responsibilities for Coordinators to include cross-training of account(s). Provide logistical solutions to customer requirements and requests. Tracking and reporting of financial metrics and measurements. Ensure adequate development and execution of training program for account & operational activities.Essential FunctionsCustomer Interface and Service: Direct interface with internal and external customers on operational issues and tactical communicationsOperational Responsibility: Direct supervisory responsibilities for all SMC's and responsibility to provide direction to SMRsTactical Account Level Operational Support: Direct support of front line execution of customer business requirements. Also provide strong support on customer solution development and deploymentContinuous Improvement & ISO 9001 Quality Program: Responsible for insuring that account level quality system is maintained in accordance with site/service wide ISO 9001 quality system. Function as an internal ISO auditorReporting, MOPs and Metrics: Responsible for accumulating and reporting of account specific metrics and measurements to SMCC managementOperational Planning: Planning staffing and operational requirements at the account level based on customer needs and known forecasting of customer demandsAdditional ResponsibilitiesPerforms other duties as assigned.Build outbound Bulk Truck ISO / Tank orders.Work inbound Tanks or package to plant.Create folders per day Manage day to day inventories of tanks on site.Must have some excel experience and able to create SOP's and work instructionsSkills and AbilitiesAbility to lead/manage othersDemonstrated ability to manage a diverse workforce in a command center environmentEffective leadership skillsMaintains a high degree of professionalismAbility to represent the company with external constituentsAbility to build strong customer relationshipsDirect customer interface (internal/external) on all customer related issuesDemonstrates a high level of accuracy, even under pressureAbility to communicate effectively and work in a team environment under reasonable pressures in a fast paced environmentDemonstrates problem solving skillsStrong verbal and written communication skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesWorking knowledge of transportation industry, carrier modes and services, and RIL service offerings and how they can enhance a customers transportation network advanced requiredDemonstrated PC skills in Microsoft Excel, Word, Access Must have ability to develop clear understanding of how i2 TM and other legacy SMS systems operate advanced requiredKnowledge of basic financial management and understanding of SMCC financial requirements intermediate requiredUnderstanding of SMS interaction in customer order management and ERP systems intermediate requiredUnderstanding of assigned customer, customer product and distribution requirements intermediate requiredAbility to understand and maintain SMCC specific ISO 9001 procedures and policies intermediate requiredKnowledge and support of RIL policies and procedures intermediate requiredQualificationsH.S. diploma/GED requiredBachelor's degree preferred Degree in related field plus 2 years Logistics experienceTwo (2) years or more direct transportation and/or logistics work experience required0 to One (1) year direct supervisory or leadership experience requiredWorking knowledge of transportation industry, carrier modes and services, and RIL service offerings and how they can enhance a customers transportation network advanced requiredDemonstrated PC skills in Microsoft Excel, Word, Access. Must have ability to develop clear understanding of how i2 TM and other legacy SMS systems operate advanced requiredKnowledge of basic financial management and understanding of SMCC financial requirements intermediate requiredUnderstanding of SMS interaction in customer order management and ERP systems intermediate requiredUnderstanding of assigned customer, customer product and distribution requirements intermediate requiredAbility to understand and maintain SMCC specific ISO 9001 procedures and policies intermediate requiredKnowledge and support of RIL policies and procedures intermediate requiredTravel DOT Regulated NoneJob CategoryTransportationOur Culture & Commitment:At Ryder, you're trusted to make an impact—while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.Your Voice. Your Success. The Future We Build Together.Compensation Information:The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:Pay Type :SalariedMinimum Pay Range :Maximum Pay Range :Benefits Information:For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Security Notice for Applicants:Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at View email address on click.appcast.io or View phone number on click.appcast.io.Current Employees :If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.