Biomedical Equipment Technician - Full Time

Are you E.P.I.C?!

Do you display E mpathy, P assion, I ntegrity, and C ommitment?

If YES, join us at Health System Services where we are passionate about healthcare and provide seamless services to our clients and colleagues. As a leader in providing durable medical equipment solutions, we ensure patients receive high-quality, reliable medical devices to enhance their care and mobility.

We are looking for a Biomedical Equipment Technician to join our growing team. This role is perfect for someone who is mechanically inclined, detail-oriented, and eager to learn technical aspects of medical equipment operations.

About the Position:

Medical Equipment Maintenance & Repair:

• Perform routine inspections, preventative maintenance, and repairs on durable medical equipment per manufacturer specifications.
• Diagnose and resolve mechanical and electronic malfunctions to ensure optimal functionality.
• Approve repair orders, develop quotes, and ensure billing is completed for all maintenance performed.
• Maintain and update preventive maintenance schedules and logs for company-owned and contracted facilities.
• Track and manage repair parts, providing status updates in coordination with purchasing.
• Oversee and document equipment maintenance using E-Maintenance systems.
• Organize and maintain storerooms at serviced facilities and ensure cleanliness of delivery equipment (totes, dollies, etc.).
• Assist with inventory management, including counting and ordering supplies.
• Educate patients on the safe and effective use of home medical equipment.
• Maintain confidentiality and accuracy of patient records for care and billing purposes.

Deliveries & Customer Support:

• Provide backup support with medical equipment deliveries, setup, and patient instructions as needed.
• Provide excellent customer service and ensure patient satisfaction.

Compliance & Safety:

• Follow all company policies, manufacturer guidelines, and regulatory requirements.
• Maintain a clean, organized, and safe work environment.
• Adhere to all safety protocols while handling and transporting medical equipment.
• Perform additional duties as needed to support company goals and uphold core values.

Qualifications for Success:

• High School Diploma or GED required.
• Associate's degree in Biomedical Equipment Technology, Engineering Studies, or related field preferred.
• Valid New York State driver's license & must be 21 years of age to meet the coverage requirements of the company's auto insurance.
• 3-5 years' experience as a medical equipment repair/maintenance technician, electronics technician, or related.
• Ability to read and interpret technical manuals, safety guidelines, and maintenance procedures.
• Strong problem-solving skills and ability to work with limited standardization.
• Basic math skills, including the ability to calculate percentages, discounts, and interest.
• Experience with word processing, web-based mapping, and delivery tracking software.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Must possess a clean driving record.

What You Get - Benefits That Go Beyond the Basics:

• Medical, Dental, and Vision insurance to keep you and your family well.
• 401K with 3% company contribution after one year and 1,000 hours worked
• Generous PTO, Vacation and 9 Paid Holidays
• Short Term Disability (optional) and Company-Paid Long-Term Disability
• Free Confidential Employee Assistance Program
• Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs
• Join an organization that values giving back through community programs

Compensation

• $22.00 - $26.00 per hour dependent on experience

Shift

• Monday - Friday, 8:30am - 5:00pm

Location

• Tonawanda, NY