Warehouse and Customer Support Representative

Act as the primary point of contact for clients, including Builders, Designers, General Contractors, and walk-in customers, delivering outstanding customer service both in person and over the phone. Enter and verify orders and account information in the JDE system and ensure accurate recordkeeping. Work collaboratively with the Branch Operations team and Sales Team members to deliver exceptional customer experience and support branch and market goals. Perform warehouse operations as needed, including inspecting, identifying, handling, consolidating, labeling, stocking, picking, packing, and shipping inventory according to company policies. Requirements 1-3 years of experience in building, construction, design, or warehouse environments preferred. Results-driven, customer-focused, highly organized, and detail-oriented. Ability to work effectively as part of a team and thrive in a busy environment. Knowledge of database and query functions; functional computer skills required. Forklift certification and experience using a wet saw are a plus. Bilingual in Spanish and English preferred, or other language as appropriate for the area. Core Competencies Demonstrates strong customer service skills while effectively managing orders and inventory in a warehouse environment. Proficient in database functions and capable of collaborating with teams to achieve operational goals. Highest-signal resume keywords Customer Service Order Entry and Verification Warehouse Operations Forklift Certification Bilingual in Spanish and English ATS Optimization Keywords Hard Skills Order Entry Inventory Management Database Functions Wet Saw Operation Soft Skills Detail-Oriented Highly Organized Team Collaboration Results-Driven Certifications & Qualifications Forklift Certification Industry Keywords Building Construction Design Warehouse Operations Tools & Technologies JDE System #J-18808-Ljbffr Jobtailor