Customer Service Representative - State Farm Agent Team Member

Benefits: Free uniforms Opportunity for advancement Paid time off Training & development Bonus based on performance Company parties Competitive salary Free food & snacks Role Description Kari Romano State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a customer service representative. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. Responsibilities Greet clients warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries, process payments and maintaining customer records. Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions. Provide excellent customer service and follow up on client needs. Support the team with various administrative tasks and projects. Bilingual encouraged to apply. Qualifications Previous experience in a customer service role. Excellent communication and interpersonal skills, both written and verbal. Strong organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems. Must be able to pass insurance licenses #J-18808-Ljbffr Kariromanosf