IT Application Support Engineer - NYC, NY
Lorven Technologies
Our client seeks an IT Application Support Engineer f or a 12 Months project in Alpharetta, GA. Below is the detailed requirement
Job Title: IT Application Support Engineer
Work location : NYC, NY
Duration: 12 Months
Job Description:
- Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience
- Hands on experience in production application support with incident triage and resolution ownership
- Must have Prod Support Experience is a must strong Java Python and hands on SQL experience for troubleshooting and resolving tickets
- Strong incident management and RCA skills (problem isolation, mitigation, and prevention mindset).Proficiency in SQL for investigations, validations, and operational troubleshooting.
- Experience working in an ITSM tool (ServiceNow preferred) with disciplined documentation practices.
- Familiarity with production database access controls and safe diagnostic practices
- Working knowledge of monitoring/observability concepts and log/telemetry-based troubleshooting.
- Ability to collaborate effectively across teams and communicate status clearly to technical/non-technical stakeholders.
- Scripting/automation mindset (Python preferred) to streamline repeatable operational checks.
Vacancy posted 17 hours ago
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