Supervisor, Case Management (RN) - (Full-Time, Exempt)

ENL Case Management Exempt Compensation range: $61.52 - $83.06 Your rate of pay will be based on applicable experience Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80 Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. POSITION SUMMARY The Case Management Supervisor (RN) works as a leader within the Care Management Team supporting the coordination of care and services for patients in collaboration with physicians, the full care team, payors, and patients/families while facilitating patient centric, high-quality care delivery. This role leads a team of nurses, CMAs, regulatory clerks and others to manage patient throughput, ensuring compliance with state and federal regulations. KEY ADMINISTRATIVE DUTIES Orienting, training, supervising and evaluating staff Preparing/finalizing work schedules, managing timecards Providing approval for select budgetary items Performing chart audits for RNCCs, Regulatory Clerks, CMAs and other staff as appropriate Providing consultation organization-wide regarding difficult cases/innovative strategies related to care coordination Coordinating execution of Enloe Health’s collaborative Case Management program Participating and taking on leadership responsibilities in committees, the community, and professional organizations Providing ongoing evaluation and assessment of productivity and other metrics Performing other duties as required Guiding teams in reducing unnecessary length of stay Facilitating standard operating procedures for safe transitions Overseeing daily operations of the case management department Providing leadership to staff to ensure efficient utilization of hospital resources, quality patient care, and effective, compliant discharge planning EDUCATION / TRAINING / EXPERIENCE Minimum: Three years of case management experience. Experience utilizing computers and Microsoft Office programs, Midas, Epic or other EHR. Experience in developing and adapting new care processes and programs. Knowledge of local, state and federal resources, confidentiality and risk/malpractice issues within healthcare settings. Desired: Master’s degree in Nursing, Leadership or other related area. LICENSES / CERTIFICATIONS Minimum: Current RN licensure with the California board of registered nursing; Current BLS certification. Desired: Certified Case Manager (CCM) or Accredited Case Manager (ACM) certification. SKILLS / KNOWLEDGE / ABILITIES Builds and sustains strong collaborative relationships with organizational leaders, community partners, physicians, and the interdisciplinary team to promote integrated, patient‑centered care delivery. Must be flexible and able to adapt to shifting priorities. Demonstrates high emotional intelligence, including self‑awareness, empathy, adaptability, and the ability to navigate complex interpersonal dynamics with professionalism and composure. Excellent verbal and written communication and motivational skills with ability to communicate within all levels of the organization. Understands integrated care team concepts and approaches situations holistically. Works collaboratively with the Social Work Supervisor in a co‑management model. Behavior should be reflective of Enloe Health core values. Must be able to fulfill the essential functions of the position. BENEFITS INFORMATION Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to: $0 premium medical plan to include vision insurance Prescription and dental group insurance Retirement with employer match Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned Extended Sick Leave Flexible Spending Accounts for unreimbursed medical expenses and dependent care Employee Assistance Program Educational Assistance Please visit the employee benefits page at to get more in-depth benefits and coverage information or email View email address on click.appcast.io to receive a full summary of benefits. OTHER INFORMATION A proud nonprofit health system, Enloe Health has served the people of the North State for more than 110 years. At Enloe, every employee, staff member and volunteer is a caregiver. No matter our role, each of us is here for our patients. Enloe values our workforce and is proud to be recognized as an excellent employer. #J-18808-Ljbffr