Housekeeping Supervisor

POSITION SUMMARY The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure guest rooms and public areas meet Hilton brand standards and cleanliness expectations. The role supervises room attendants, housepersons, and laundry staff while ensuring productivity, quality control, and adherence to safety and operational procedures. WHO IS THIS POSITION FOR? The Housekeeping Supervisor role is ideal for someone who: Has strong attention to detail and a commitment to cleanliness and quality standards Demonstrates leadership and enjoys training, coaching, and developing team members Is organized, efficient, and able to manage multiple priorities in a fast‑paced environment Takes ownership of results, including room readiness, inspections, and team performance Leads by example and maintains a positive, professional presence on the floor WHY JOIN OUR TEAM? Competitive hourly pay or salary based on experience Vacation / Sick / Bereavement / Holiday Pay Health, Vision, and Dental Insurance Life and Short‑Term Disability Insurance 401(k) Retirement Plan Employee travel discounts at Hilton and Vista Host properties Employee housing may be available for eligible team members Complimentary Employee Assistance Program (personal and professional support) Opportunities for career growth within Vista Host’s expanding portfolio DUTIES AND RESPONSIBILITIES Supervise daily housekeeping operations, including room attendants, housepersons, and laundry staff Assign boards and workload based on occupancy, departures, arrivals, and operational priorities Inspect guest rooms, public areas, and back‑of‑house spaces to ensure compliance with Hilton cleanliness and brand standards Ensure accurate room status updates and alignment between housekeeping and front desk Monitor productivity, staffing levels, and labor efficiency to meet operational goals Train, coach, and support team members to ensure consistent performance and adherence to standards Ensure compliance with safety, sanitation, and chemical handling procedures Manage inventory of linens, supplies, and equipment while controlling costs and minimizing waste Oversee Lost and Found procedures, ensuring items are properly logged, secured, and returned to guests promptly Respond to guest requests and service recovery situations in a timely and professional manner Maintain clear shift‑to‑shift communication through logs and reporting tools Support quality assurance initiatives and prepare for brand inspections and audits Lead by example in maintaining cleanliness, organization, and professionalism throughout the property Assist with cleaning rooms or public areas as needed to support operational demands Perform additional duties as assigned by management POSITION REQUIREMENTS Must be able to communicate effectively in English, both verbally and in writing Previous housekeeping experience required; supervisory experience preferred Ability to stand and walk for extended periods throughout the shift Ability to lift up to 40 pounds regularly Ability to bend, stoop, reach, and move throughout the property as needed Strong organizational and leadership skills Ability to work flexible schedules, including weekends and holidays EQUAL OPPORTUNITY EMPLOYER Vista Host Management & Development Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. #J-18808-Ljbffr