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Concierge

$18 - $20 per hour

Sun Harbor

Job Description

Job Description

Position: Concierge
Facility: Sun Harbor Healthcare
Location: Port Charlotte, FL
Shift: Full-Time | 10:30 AM – 6:30 PM
Pay: $18–$20/hour (based on experience)

About the Role:

Sun Harbor Healthcare is seeking a compassionate, customer-service-driven Concierge to be the welcoming face for our residents and their families. If you're detail-oriented, professional, and enjoy helping others, we’d love to meet you!

Responsibilities:
  • Collaborate with Admissions to prepare rooms for new residents

  • Ensure all room equipment (bed, oxygen, etc.) is ready and functioning

  • Assemble and deliver welcome baskets

  • Greet and escort residents to their rooms upon admission

  • Provide emotional support to residents and families

  • Respond promptly to call bells and resident needs

  • Handle complaints and refer concerns via the grievance process

  • Attend Resident Council meetings and in-service trainings

  • Conduct facility tours as needed

  • Assist with room changes and transitions

  • Complete follow-up forms within 48 business hours of admission/discharge

  • Supervise scheduled smoking sessions

Requirements:
  • High school diploma or GED

  • Excellent communication and customer service skills

  • Basic computer and office equipment proficiency

  • Ability to work independently and within a team

  • Detail-oriented with a service-first mindset

  • Preferred: Prior experience in a nursing home setting

Benefits:
  • Competitive pay

  • Generous PTO

  • Medical and dental coverage

  • Employee perks and recognition programs

  • Supportive, team-like environment

Apply today and become a valued part of the Sun Harbor Healthcare team!


Background screening information:
Florida Clearinghouse

Vacancy posted 6 days ago
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