Host

Job Description

Job Description

Description:

Zinc is a restaurant and market that provides our employees and customers a sense of place. Anyone who walks through the doors can recharge, connect with one another and to the community in which they live. Everything we do at Zinc is done with this in mind: Simple ingredients for a good life.

Our Host are relied on to provide memorable, thoughtful experiences through engaging with our guests, preparing delicious Zinc beverages, serving Zinc foods with a smile and anticipating the needs of each guest that visits us. They must work well within a team, thrive in a busy environment, while constantly striving to make every guest feel at home.

Responsibilities:

Team Member responsibilities include but are not limited to:

• Welcome and connect with every guest, provide friendly and personable service
• Create an initial positive Zinc Guest Experience with accurate wait quotes and full engagement
• Efficient front desk management with station rotations, minimal down time of empty tables, avoidance of wave seating providing a smooth flow of orders into the kitchen and back out to the serves
• Constant communication with managers on duty and fellow hosts using radios
• Communicate with servers and bartenders to ensure timing and service flow
• Properly answer the phone
• Communicate with managers on duty throughout your shift
• Understand the reservation system and how to proper use
• Ensuring all areas around work station are clean
• Handle varying levels of business volume with composure & a positive attitude
• Perform all opening and closing duties assigned by managers
• Maintain customer privacy, behave with open-mindedness and cultural sensitivity
• Follow all safety and state guidelines for preventing transmission of Covid-19 and other illnesses

Benefits:

• A friendly, fun, positive work environment
• Paid time off
• Competitive wages plus tips
• Discounts on Zinc products, food & beverages
• Medical, Dental, & Vision plan options available for part time and full time Team Members
• Holiday Premium: hourly employees who work on an observed holiday will be paid 1.5x their hourly wage
• 401k, company matched contribution

Job Qualifications:

• A team player with a positive attitude
• Quick and flexible learner
• Attention to detail
• Flexibility and willingness to adapt to changes
• Strong organizational time management skills, ability to multitask
• Communication and collaboration skills
• Fluent in English
• Food handlers certification
• Work Authorization: United States Citizen or Undocumented Noncitizen authorized to work in the United States

Work Context:

• Working with hot foods and beverages
• Walking and standing for long periods of time
• Tasks will be performed using and in the proximity of coolers, stoves, and other hot equipment
• The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer)
• The employee must frequently lift and/or move and/or push up to 50 pounds without assistance
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a typical office and restaurant environment
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Zinc Café & Market is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Zinc Café & Market makes hiring decisions based solely on qualifications, merit, and business needs at the time.