Fair Housing Specialist

Job Description
Client Profile - A private, nonprofit civil rights/fair housing organization founded in 2011. Its mission is to ensure equal housing opportunities by eliminating housing discrimination through advocacy, enforcement, education and outreach.

Job Summary - The fair housing specialist is responsible for engaging with potential clients including starting the intake process, conducting research, and other functions assigned by the Executive Director.

Duties
• Collect the necessary information to complete the initial client intake screen
• Answer general questions from renters/homeowners and discuss agency services with potential clients via phone, in person and email
• Refer potential clients that are outside of organization service offerings to other organizations that could help as necessary.
• Assist housing counseling team to ensure the intake process is update and efficient; prepare and submit data to be included in reports.
• Network with other service providers to strengthen services and referrals
• Stay current with service offerings; worth with external attorneys with needed
• Represent the organization at external meetings, events, etc; participate in staff training; remained information of changes in regulations, statues, ordinances etc.
• Safeguard client security and confidentiality
• Other duties as assigned

Qualifications
• Bachelor's degree in related field or equivalent experience
• Demonstrate the ability to communicate clearly and possess good analytical, problem solving, and writing skills with strong attention to detail
• Demonstrate the ability to recruit and manage volunteers
• Must be organized, thorough, accurate and possess proficiency with computer and related needs
• Possess good teamwork skills and the ability to work with a diverse population
• Ability to work independently and as part of a team
• Strong written and verbal skills
• Ability to attend evening and weekend meeting as needed
• Bilingual English/Spanish a plus
• Starting salary: $38, 000 to $40,000 depending on experience; competitive health insurance and benefits
• Hours: 8am to 5pm (1hour lunch) (Hours could vary); criminal background check will be completed