Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2003 and has grown into a strong team of 12 who work closely together to serve our customers well. I’ve been with State Farm for 35 years, serving in management roles and as an agent in Pennsylvania before opening this office. That depth of experience has shaped the way I lead and support our team.

I studied Marine Biology at East Stroudsburg University and have always loved fishing. I’m married with four children, and family has always been a central part of my life. That same commitment to teamwork and support carries into our office culture.

We offer regular team-building events, team outings, and keep the office stocked with free drinks and coffee. Our benefits package includes a 401(k), health benefits, and a strong emphasis on work-life balance.

Our office is a close-knit group that works very well together. We have a work-hard, play-hard mindset and take pride in maintaining a professional yet enjoyable environment. We’re looking for someone who is bright, hardworking, professional, and a true team player. If you’re looking for a supportive office where collaboration and effort are valued, this could be a great fit for you.

ROLE DESCRIPTION:
Jeff Thummel - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.