Senior Account Manager
$120k - $200kLondon Stock Exchange Group
In this role the Account Manager is responsible for maintaining deep customer relationships to drive growth and account revenue retention for some of our Asset Manager Clients! By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will run a defined book of Asset Management business within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales.Role ResponsibilitiesDemonstrate deep understanding of the customer decision maker’s strategies, priorities and needsMaintain solid understanding of Refinitiv propositions to initiate conversations and raise interestBuild and embed a long term trusted advisor relationship with clientsDrive growth by expanding Refinitiv footprint within their accountsFocus on maintaining overall customer engagement and growing and retaining managed net revenueLead all aspects of all commercial activities within accounts, being responsible for the end to end customer relationshipDrive efficiency in account administration (especially for lower value and growth potential accounts)Handle internal and external partners and maintain networks to come to terms with clients and close dealsAccountable and responsible for simple order takingQualifications and Experience RequiredStrong understanding of customers and their business model and workflowsIndustry experience - Asset ManagersStrong product knowledgeRelationship building skillsSelling skills (identity, develop and articulate a complex proposition/consultative selling)Strong ability to influence clientsStrong listening skills, ability to develop and implement a sales plan, ability to use a variety of technology with a high level of proficiencyProblem solving--ability to understand, articulate, structure and solve client needsPresentation, and communication skills: ability to deliver presentations and communicate at all levels within an organizationAbility to collaborate with account teamSignificant work experience in applicable industry and knowledge of customer workflow requiredinterpersonal and collaboration skillsStrong account management, sales or marketing experience in a customer facing environment requiredCustomer relationship management required throughout all levels within an organizationEducation:University/college degree or equivalent work experienceCareer Stage:ManagerCompensation/Benefits Information:LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $120,000 - $200,000.Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Variable Incentive Compensation plan. Target variable compensation will be commensurate with the posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG’s Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc.London Stock Exchange Group (LSEG) Information:Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.SummaryLocation: USA-Chicago-311 S Wacker Drive (Suite 1200); USA-New York-28 Liberty StreetType: Full time
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