Director, Vendor Performance Management

Director, Vendor Performance Management

LU Service Corp. Litchfield Park, AZ, US, 85340 Jackson, MO, US, 63755-0268 Pine Bluff, AR, US, 71601 Gainesville, GA, US, 30501 Merrick, NY, US, 11566 Downey, CA, US, 90241 Fall River, MA, US, 02724 Goodyear, AZ, US, 85395 Londonderry, NH, US, 03053 Joplin, MO, US, 64801 South Lake Tahoe, CA, US, 96150 Tahoe Vista, CA, US, 96148 Bryson, TX, US, 76427 Tyler, TX, US, 75703 Manchester, NH, US, 03101 Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose The Director, Enterprise Architecture leads Liberty Utilities' enterprise architecture and platform strategy function, aligning technology platforms to utility business capabilities under the guiding principles of Simplify, Standardize, and Align. Reporting to the Vice President, IT Operations, this leader owns the target-state enterprise architecture across all domains - SAP, utility applications and platforms, cloud, security, automation and AI, and integration and data - and governs the team of domain architects responsible for each. The Director establishes architecture principles, standards, and governance that simplify the technology estate, standardize enterprise processes, and align platform investments to business outcomes across Finance, Customer Operations, Grid Reliability, Field Operations, Infrastructure, Risk, and Analytics. The role partners closely with business leaders, cybersecurity, OT, infrastructure, vendor partners, and managed service providers to ensure scalable, secure, resilient, and cost-effective capabilities across Liberty's multi-utility operating model, enabling the long-term digital utility strategy while ensuring operational reliability, regulatory compliance, and modernization velocity.

Accountabilities Own Liberty's target-state enterprise architecture strategy across all domains, anchored on the Simplify, Standardize, and Align principles Establish and chair enterprise architecture review boards, architecture principles, standards, reference architectures, and technical-debt reduction processes Lead and develop the team of domain architects (SAP, Utility Applications & Platforms, Cloud, Security, Automation & AI, and Integration & Data) Align platform investments and multi-year modernization roadmaps to utility business capabilities and the digital utility strategy Govern SAP S/4 RISE strategy, finance and procurement platforms, enterprise process standardization, and SAP integration governance across Finance, Supply Chain, Procurement, and HR Direct architecture for utility applications and platforms including CIS/billing and customer portals, contact center platforms, ADMS/GIS/OMS field operations, and asset and operational data platforms Ensure application architecture supports Customer Operations, Grid Reliability, and Field Operations business capabilities Govern cloud enterprise architecture including Azure governance and landing zones, resiliency standards, hybrid cloud architecture, and the cloud operating model for infrastructure and platform scalability Direct enterprise integration architecture, API governance, operational data flows, and shared data and analytics models Drive interoperability, analytics, and reporting outcomes across SAP and non-SAP ecosystems Oversee security architecture including Zero Trust strategy, IAM governance, cloud security standards, and operational cybersecurity alignment across OT/IT in partnership with the CISO organization Direct automation and AI architecture including AI-enabled operations (AIOps), workflow automation, self-service architecture, and enterprise automation governance Drive operational efficiency, cost optimization, risk, and compliance outcomes through architecture standards Govern architecture compliance for system integrators, vendor partners, and managed service providers, reviewing and approving solution designs against Liberty standards Ensure architectures meet cybersecurity, disaster recovery, resiliency, and regulatory compliance requirements and support enterprise SLAs

Education and Experience Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; advanced degree preferred 15+ years of progressive enterprise architecture and technology leadership experience, including 5+ years leading architecture teams or an enterprise architecture function Demonstrated breadth across multiple architecture domains - ERP/SAP, cloud, security, integration and data, and automation/AI Strong understanding of enterprise architecture frameworks (TOGAF preferred) and experience leading large-scale transformation and modernization programs in regulated environments Experience in regulated industries preferred, especially utilities, energy, or critical infrastructure sectors Experience governing system integrators, vendor partners, and managed service providers within outsourced or MSP operating models Executive presence with the ability to influence executives, business leaders, vendors, and cross-functional teams Strong governance, decision-making, financial acumen, risk management, and prioritization capability Ability to simplify complex technical concepts into business outcomes, with a continuous improvement and standardization mindset

Compensation Data Full base salary range $170,000.00- $220,000.00 per year *Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location.

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life. Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global, Act Local" business model.

What we offer Company funded Pension program 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.