Director of Asset Management

Job Description

Key Responsibilities

Portfolio Performance & Oversight

• Own portfolio-level performance across financial, operational, and compliance dimensions

• Monitor asset performance through established reporting, dashboards, and review rhythms

• Identify trends, risks, and opportunities early and drive appropriate action

Systems, Tools & Process Ownership

• Ensure consistent use of Asset Management tools, templates, and reporting systems

• Maintain and improve documented Asset Management processes in Trainual

• Partner with Operations to ensure processes remain practical, current, and usable

Third-Party Manager Oversight

• Hold third-party property managers accountable for performance, compliance, and reporting

• Establish clear expectations, escalation paths, and follow-through mechanisms

• Lead corrective action planning when performance or compliance issues arise

Risk & Compliance (Portfolio Accountability)

• Accountable for portfolio compliance outcomes by ensuring third-party managers execute requirements accurately, document appropriately, and correct gaps with sustained follow-through

• Own rent & income compliance oversight, including verification of accuracy and timely correction and prevention of repeat errors

• Own physical asset and inspection risk oversight by ensuring inspection findings are complete, reviewed, prioritized, and tied to corrective action closure

• Own escalation of property-level risk issues (repeat deficiencies, performance failures, resident/safety concerns) based on defined thresholds, and ensure corrective actions remain closed

• Ensure audit and monitoring readiness across the portfolio, including defensible documentation and prevention of repeat findings

• Partner with Operations on escalation readiness and enterprise risk visibility; Operations leads claims, litigation, and insurance renewals/negotiations execution

Team Leadership

• Lead, coach, and support Asset Managers responsible for day-to-day portfolio execution

• Ensure clear role clarity, regional or portfolio assignments, and decision rights

• Build team capability through systems, guidance, and structured oversight

Cross-Functional Collaboration

• Coordinate with Finance, Operations, Development, and Acquisitions across the project lifecycle

• Support smooth transitions between development, stabilization, operations, and disposition phases

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Role Competencies

Strategic Thinking

• Adapts strategy to changing conditions

• Analyzes market and competition

• Develops strategies to achieve organizational goals

• Identifies external threats and opportunities

• Understands organization’s strengths and weaknesses

Leadership

• Exhibits confidence in self and others

• Inspires respect and trust

• Motivates others to perform well

• Reacts well under pressure

• Shows courage to take action

Planning & Organization

• Integrates changes smoothly

• Plans for additional resources

• Prioritizes and plans work activities

• Sets goals and objectives

• Uses time efficiently

• Works in an organized manner

Analytical Skills

• Collects and researches data

• Designs workflows and procedures

• Identifies data relationships and dependencies

• Synthesizes complex or diverse information

• Uses intuition and experience to complement data