Office Supervisor (Medical Assistant)

Want to learn more about this role and Jobot Consulting? Follow our Jobot Consulting logo and our LinkedIn page. Job Details Office Supervisor (Medical Assistant) Location: Van Nuys, CA Schedule: Monday–Friday, 8:00 AM–5:00 PM (no weekends) Type: Contract-to-Hire About The Role A prominent oncology network has a Riverside clinic that is seeking a polished, patient-first Non-Clinical Medical Assistant/Office Supervisor to own the front-office experience and keep daily operations running smoothly. You’ll be the first point of contact for patients and families, coordinating check-in/out, scheduling, insurance tasks, and provider support—so compassion, accuracy, and urgency are a must. Note: This is a non-clinical role. You will not perform direct patient care (no vitals, injections, or phlebotomy). What You’ll Do Greet patients, verify demographics/insurance, obtain consents, and ensure HIPAA compliance Manage check-in/check-out, collect co-pays, process end-of-day reconciliations Schedule new/return visits, treatments, and diagnostic appointments; coordinate referrals/authorizations Answer multi-line phones, triage messages, route to clinical teams, and monitor the front-office inbox/fax Prepare/scan records, upload documents into the EHR, and keep charts up-to-date Partner closely with nursing, providers, and billing to resolve barriers (eligibility, auths, missing records) Maintain a calm, professional lobby environment and a clean, organized front desk Support special projects and coverage needs as assigned What You’ll Bring 1–2+ years of medical office front desk or patient access experience (oncology or specialty clinic a plus) Working knowledge of EHR/PM systems (any platform; OncoEMR/EPIC/Aria a plus) Comfort with insurance verification, referrals/authorizations, Medicare/Medi-Cal, PPO/HMO basics Excellent communication, service recovery, and professional phone etiquette High attention to detail, strong follow-through, and the ability to juggle priorities in a fast-paced setting High school diploma/GED required; MA certificate and/or CPR a plus Why This Role Predictable schedule weekdays only, no weekends Impact you’ll reduce patient wait times and improve the experience during a vulnerable moment in care Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here jobot.com/privacy-policy Want to learn more about this role and Jobot Consulting? Click our Jobot Consulting logo and follow our LinkedIn page! #J-18808-Ljbffr Jobot