Front of House Manager
Greek Peak Mountain Resort
Front of House Manager
Greek Peak Mountain Resort Mission Statement "To Create Unforgettable Memories" Lead the Front of House Operations! Are you a hospitality leader with a passion for exceptional guest service and team development? Greek Peak Mountain Resort is looking for a dynamic Front of House Manager to oversee the daily restaurant and bar operation. If you thrive in a fast-paced environment, enjoy leading a team, and are committed to creating unforgettable dining experiences, we want you on our team!
What You'll Do:
Guest Service & Team Leadership
- Hire, train, and mentor new and existing restaurant and bar staff in customer service, POS systems, and operational procedures.
- Conduct pre-shift meetings to set expectations, discuss special instructions, and ensure smooth service.
- Lead by example, coach staff on best practices, and provide immediate feedback to maintain high service standards.
Operational Excellence
- Schedule and adjust staffing levels based on business forecasts to optimize efficiency and guest satisfaction.
- Ensure cleanliness and organization in all front-of-house areas, including dining spaces and service stations.
- Maintain dress code and health department compliance for all food & beverage staff.
Communication & Reporting
- Handle guest requests and complaints promptly, ensuring satisfaction through follow-up and resolution.
- Maintain accurate records through logbooks and internal communication systems for accountability and consistency.
- Provide daily reports on critical operational issues to food & beverage management.
- Inventory & Financial Oversight:
- Assist with supply ordering, inventory management, and accurate inventory counts.
- Monitor sales trends and suggest improvements to enhance profitability.
- Cross-Department Support:
- Collaborate with other resort departments to ensure seamless guest experiences across all areas.
- Uphold resort policies, safety procedures, and service standards to create a welcoming environment.
Who We're Looking For:
- Experience: Minimum of 2 years in a restaurant supervisory role, with serving/bartending experience required.
- Leadership Skills: Ability to inspire, train, and manage a team in a high-energy environment.
- Guest-Focused: Passionate about hospitality and delivering exceptional customer service.
- Problem-Solver: Strong decision-making skills with the ability to adapt to changing priorities.
- Tech-Savvy: Experience with POS systems and Microsoft Windows.
- Physical Stamina: Ability to stand for extended periods, lift up to 30 lbs, and work in a busy restaurant setting.
Why You'll Love This Role:
- Fast-Paced & Rewarding: Lead a dynamic team in a high-energy dining environment.
- Opportunities for Growth: Advance your career in food & beverage management at a premier resort.
- Work in a Fun, Team-Oriented Atmosphere: Be part of a hospitality-driven team dedicated to excellence.
Why Join Greek Peak?
- Work in a Stunning Resort Setting: Oversee dining operations in a breathtaking mountain atmosphere.
- Exciting Leadership Role: Train and develop a talented front-of-house team to deliver top-tier service.
- Career Growth Opportunities: Gain experience in food & beverage management within a growing resort.
- Exclusive Employee Perks: Enjoy discounts on lodging, dining, and resort activities.
Vacancy posted 3 days ago
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