CX Strategy & Operations Lead — Scale Exceptional Support
Cléopâtre
Notion is seeking a CX Strategy & Ops Lead to design and execute our customer support strategy at scale. You will partner with CX leadership and cross-functional teams to identify customer needs, pain points, and opportunities for improvement, leveraging AI to drive efficiency and impact across digital and human experiences. You will define metrics, forecast demand, and guide tech-stack enhancements, while aligning with GTM and company strategy. #J-18808-Ljbffr Cléopâtre
Vacancy posted more than 2 months ago
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