Director of Housekeeping
Full-time
Marriott International
JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE Education and Experience
• High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations
• Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
• Ensures compliance with all housekeeping policies, standards and procedures.
• Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. Managing Departmental Costs
• Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
• Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints effectively.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Empowers employees to provide excellent customer service.
• Develops goals and expectations for direct report managers.
• Celebrates successes and publicly recognizes the contributions of team members.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Communicates expectations, recognizes performance, and produces desired business results. Conducting Human Resources Activities
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Establishes goals and objectives for all areas of responsibility.
• Directs staff to strive for continuous improvement in all areas of responsibility.
• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Manages employee progressive discipline procedures for areas of responsibility.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures employees are treated fairly and equitably. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations
• Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
• Ensures compliance with all housekeeping policies, standards and procedures.
• Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. Managing Departmental Costs
• Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
• Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints effectively.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Empowers employees to provide excellent customer service.
• Develops goals and expectations for direct report managers.
• Celebrates successes and publicly recognizes the contributions of team members.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Communicates expectations, recognizes performance, and produces desired business results. Conducting Human Resources Activities
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Establishes goals and objectives for all areas of responsibility.
• Directs staff to strive for continuous improvement in all areas of responsibility.
• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Manages employee progressive discipline procedures for areas of responsibility.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures employees are treated fairly and equitably. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Director of Housekeeping in Scottsdale, AZ vacancy
- ...Overview Omni Hotel & Resorts is seeking an experienced Director of Housekeeping to join our team. This team member will manage, direct, and coordinate all functions of the housekeeping and laundry departments and work in close collaboration with other departments to...SuggestedShift work
Omni Hotels
Scottsdale, AZ19 hours ago - ...commitment to personalized service, authentic local experiences, and strong guest loyalty programs. Role Description The Director of Housekeeping is a full-time, on-site leadership role based at Omni Scottsdale Resort & Spa at Montelucia in Paradise Valley, AZ. This role...SuggestedFull timeWork experience placementLocal areaFlexible hours
Omni Scottsdale Resort & Spa at Montelucia
Paradise Valley, AZ2 days ago $2,500 per month
Primary City/State: Osborn Medical Center - 7400 E Osborn Rd Scottsdale, AZ 85251 Category: Waste Management Shift: Evening Department: Environmental Services New Hire Sign-On Bonus: Up to $2,500 Join our team and take advantage of a sign-on ...SuggestedFull timeCurrently hiringRelocation packageShift workAfternoon shiftHonorHealth
Scottsdale, AZ4 days ago- ...Housekeeping Coordinator Four Seasons Resort Scottsdale is looking for a Housekeeping Coordinator to serve as the heart of our Housekeeping operation, ensuring seamless communication between departments while supporting an exceptional experience for our guests and...SuggestedFull timeWork at officeWorldwideFlexible hoursShift workWeekend work
Four Seasons Hotels Limited
Scottsdale, AZ1 day ago - Primary City/State: Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260 Category: Waste Management Shift: Evening Department: Environmental ServicesShea Medical Center 3:30pm - 12:00am Evening Shift Full-Time Great care starts with great...SuggestedFull timeSecond jobShift workAfternoon shift
HonorHealth
Scottsdale, AZ2 days ago - ...Summary Of Position The Housekeeping Manager assists in helping to lead and support all aspects of the Housekeeping Department. The position, with the guidance and mentorship of the Director of Housekeeping, supervises all Housekeeping line staff and coordinates with...
Marc & Rose
Scottsdale, AZ4 days ago - ...stunning views of Camelback and Mummy Mountain. Overview The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping... ...are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival....WorldwideFlexible hoursShift workNight shift
Highgate
Paradise Valley, AZ2 days ago $21 - $23 per hour
...Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is looking to hire a full-time Executive Housekeeper . This management position earns a competitive wage of $21 - $23/hour and enjoys fantastic benefits . Are you hospitality-driven? Do you love a clean...Full timeHome2 Suites/Tru Scottsdale Salt River
Scottsdale, AZ4 days ago- ...The Housekeeping Manager at Highgate Hotels is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their...
Highgate
Paradise Valley, AZ4 days ago $17 per hour
Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better...Hourly payFull timeLocal areaFlexible hoursShift workAfternoon shiftStudsinc
Scottsdale, AZ3 days ago- ...Veterinary Medical Director (DVM/VMD) Premium Facility, Progressive Medicine | El Dorado Animal Hospital | Fountain Hills, Arizona Lead Exceptional Medicine. Mentor Great Doctors. Shape the Future of a Growing Hospital. El Dorado Animal Hospital...Local area3 days per week
Hiring & apply
Fountain Hills, AZ19 hours ago $75.82k - $89.2k
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life,...Full timeWork experience placementLocal area- ...A healthcare solutions provider based in Scottsdale, Arizona seeks a Director of Population Health to lead operational and strategic initiatives aimed at improving health outcomes. This role involves launching comprehensive programs, maximizing risk assessments, and engaging...
Health OP Solutions
Scottsdale, AZ19 hours ago - Dining Room Supervisor - Large Senior Living Community We are seeking an outstanding Dining Room Supervisor to join and lead our dining team at a large senior living community in Scottsdale, Arizona. Come join a team of dedicated, smart, and caring professionals as they...Local areaFlexible hoursShift work
Stellar Living
Scottsdale, AZ19 hours ago $20 per hour
Pay: $20.00 At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shiftGreat Wolf Lodge
Scottsdale, AZ1 day ago- A national healthcare organization is seeking a part-time Office Manager in Scottsdale, AZ to handle patient check-in, scheduling, and payment collection. The ideal candidate has at least 1 year of experience in a medical setting, strong customer service skills, and the...Part timeWork at officeFlexible hoursWeekend work
Ageless Men's Health
Scottsdale, AZ1 day ago - NOW HIRING GUEST SERVICE MANAGERS Paul Martin's American Grill is a neighborhood restaurant where genuine hospitality and dedication can lead to a lifetime career. We are a growing restaurant concept and are looking for enthusiastic associates to join our team...Local areaImmediate startFlexible hours
Paul Martin's American Grill
Paradise Valley, AZ3 days ago - Bellperson The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. Responsibilities: Load and unload luggage carts. Organize and...Local areaShift work
Royal Lahaina Resort
Paradise Valley, AZ4 days ago - ..., a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Executive Housekeeper for Staybridget Suites Scottsdale, AZ. About the Role: The Executive Housekeeper plays a crucial role in maintaining the...Daily paid
- ...Assistant Housekeeping Manager We are seeking a dedicated and experienced Assistant Housekeeping Manager to lead our housekeeping team in maintaining the highest standards of cleanliness and organization within our facility. The ideal candidate will have a strong background...
Troon Golf
Scottsdale, AZ36 minutes ago $19 - $21 per hour
...Job Description Job Description Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is looking to hire a full-time Housekeeping Supervisor. Are you driven and determined? Does starting a career in the hospitality industry excite you? If so, please read on!This cleaning...Full timeFlexible hours$21 - $23 per hour
...-depth understanding of the business and the industry's constant changes. POSITION SUMMARY: We’re seeking an experienced Housekeeping Lead to oversee our cleaning operations to uphold the highest standards of cleanliness, ensuring guest satisfaction. In this role...Hourly payFull time- HVAC Service Coordinator We are seeking a highly organized and detail-oriented HVAC Service Coordinator to join our dynamic team. As an HVAC Service Coordinator, your primary responsibility will be to provide direct communication with both internal and external customers...
Larson Air Conditioning
Scottsdale, AZ4 days ago - CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts...Work at officeLocal areaShift work
Chipotle
Scottsdale, AZ19 hours ago $20 per hour
...: Job Type Full-time Description Reports To Executive Housekeeper, Asst Executive Housekeeper Supervises Room/Suite Attendants Job Purpose To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies. Job Responsibilities...Hourly payFull time- ...Free meals at work. ~ Employee Assistance Program. ~ Generous Employee Referral Program and more. POSITION SUMMARY Our Housekeeping Supervisor will provide community leadership and supervision in the areas of cleaning, laundry, waste removal, and recycling,...
- ...Job Description Job Description Job Summary: We are looking for a detail-oriented Housekeeping Supervisor to oversee the housekeeping staff and ensure that all rooms and public areas meet cleanliness standards. The Housekeeping Supervisor will be responsible for...Shift work
- Signature Aviation is looking for an Airside Experience Leader in Scottsdale, Arizona. This role involves guiding the Airside Experience team to deliver exceptional service while ensuring safety and operational excellence. The candidate must be able to handle dynamic environments...Flexible hoursNight shift
Signature Aviation
Scottsdale, AZ4 days ago - ...Medical Director, Adult Congenital Heart Disease (ACHD) Phoenix Children's Position Overview Phoenix Children's is seeking a Medical Director of Adult Congenital Heart Disease (ACHD) to lead a nationally recognized program. This outstanding opportunity is ideal...
- Maintenance Manager , Full Time We're hiring a Full Time Maintenance Manager for Sereno Canyon! At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you have a specialized, technical trade or possess a knack for leading...Full timeWeekend work
Troon Golf
Scottsdale, AZ1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Housekeeping. Be the first to apply!
Related searches
- executive housekeeper Scottsdale, AZ
- housekeeping manager Scottsdale, AZ
- supervisor housekeeping Scottsdale, AZ
- housekeeping supervisor hospital Scottsdale, AZ
- director of housekeeping Scottsdale, AZ
- housekeeping office coordinator
- head housekeeper
- housekeeping laundry manager
- executive housekeeper
- now hiring housekeeping supervisor