Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hotel Operations Lead: Guest Experience & Team Leadership

Hei Hotels & Resorts

A leading hotel management firm is looking for an Operations Manager in New York City. In this role, you will be responsible for meeting guest service standards, overseeing departmental operations, and ensuring staff efficiency. You will need at least 2 years of hotel experience, proficiency in PMS systems, and strong customer service skills. The position offers a competitive salary and comprehensive benefits including medical, dental, and 401(k) plans. #J-18808-Ljbffr HEI Hotels & Resorts

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Hotel Operations Lead: Guest Experience & Team Leadership in New York, NY vacancy
  •  ...York, part of The Wolseley Hotels, seeks a senior executive to lead all food and beverage operations. You will align with brand standards, drive guest experiences, and manage teams to deliver exceptional...  ...while developing a strong leadership pipeline and ensuring regulatory... 
    Suggested

    The Wolseley Hotels

    New York, NY
    4 days ago
  • DelMonte Hotel Group is seeking a Front Office Operations Manager to join their team in Troy, NY. The role involves supervising associates...  ...and ensuring excellent guest experiences while offering competitive...  ...candidate will have strong leadership skills and experience in... 
    Suggested
    Full time

    DelMonte Hotel Group

    New York, NY
    5 days ago
  • Highgate Hotels is seeking a Director of Operations for the Harmonie Club in Manhattan...  ..., cost control, guest satisfaction, and employee...  ...departments, lead training initiatives,...  ...role requires strong leadership, extensive hospitality experience, and a commitment to... 
    Suggested

    Highgate Hotels L.P.

    New York, NY
    6 days ago
  • Manhatta is seeking an Events Operations Manager to lead end-to-end event execution from planning to...  ..., Beverage, Culinary, and Service teams to align sales, planning, and flawless...  ...to elevate standards while ensuring guest experience remains exceptional and scalable.... 
    Suggested

    Manhatta

    New York, NY
    4 days ago
  • HEI Hotels & Resorts operates the Courtyard New York Manhattan Fifth Avenue. The Operations Manager role supports daily hotel operations, focusing on exceptional guest service, efficiency, and property standards. You will work with department leaders to address maintenance... 
    Suggested

    Thehotelatavalon

    New York, NY
    5 days ago
  • Legends Global is seeking an Operations Manager to lead daily operations at One World Observatory...  ...include supervising frontline teams, coordinating labor resources, and partnering with leadership to deliver exceptional guest experiences and financial performance. A... 

    Legends

    New York, NY
    2 days ago
  • Swingers, the crazy golf club in Nomad, is seeking an Operations Manager to ensure seamless daily operation of the venue and...  ...oversee service and entertainment. The role focuses on guest experience, team leadership, and operational excellence, with safety compliance at the... 

    Swingers NoMad

    New York, NY
    6 days ago
  •  ...seeking an Assistant Café Leader to support daily café operations and guest experiences. You will coach team members, ensure food quality and safety, and help...  ...Life Time's hospitality standards. The role involves leading by example in a fast-paced café, managing shift... 
    Shift work

    Life Time Inc.

    New York, NY
    5 days ago
  • $75k - $85k

     ...in New York to oversee daily housekeeping operations, ensuring exceptional cleanliness and guest experience. The role involves direct supervision of...  ...of supervisory experience in a fast-paced hotel environment and strong leadership skills. Compensation ranges from $75K to... 

    Extell Development Company

    New York, NY
    5 days ago
  •  ...experienced Store Manager to lead the restaurant end-to-end, coaching the team, owning scheduling,...  ..., and driving the guest experience. You will manage front and back-of-house operations, ensuring profitability...  ...2+ years of restaurant leadership, is calm, organized, and... 

    Crema Gourmet

    New York, NY
    5 days ago
  • InterContinental New York Barclay is seeking an experienced hotel food and beverage leader to manage daily operations, plan staffing, and coach a diverse team toward exceptional guest experiences. The role focuses on maintaining high service standards, overseeing menu development... 

    InterContinental New York Barclay

    New York, NY
    3 days ago
  • Crescent Hotels & Resorts is seeking a Front Desk...  ...Manager in New York to lead the guest service team and oversee daily front office operations. You will work...  ...ensure outstanding guest experiences and achieve financial...  ...similar hotel role, strong leadership, excellent... 

    The Crescent Hotels Group

    New York, NY
    2 days ago
  • $75k - $80k

    1 Hotels in New York is seeking a Front Office Manager to lead the front office team and enhance the guest experience. The ideal candidate should have at least...  ...supervisory experience in hotel operations, preferably in an...  ...operations, strong leadership skills, and... 

    1 Hotels

    New York, NY
    2 days ago
  •  ...is actively seeking a Seasonal Ride Operations Supervisor to maintain safety...  ...operators, training staff, and ensuring guest satisfaction through effective communication and leadership. The ideal candidate will have experience in team management, preferably in an amusement... 
    Seasonal work
    Weekend work

    Lunaparknyc

    New York, NY
    2 days ago
  • Justworks is hiring a Team Lead to support the Ancillary benefits operations, ensuring productivity and coordinating with Sales, Customer Support, Engineering...  ...strong analytical and communication skills, with experience using Jira and Confluence in a data-driven setting.... 

    Justworks

    New York, NY
    6 days ago
  •  ...York. The role involves overseeing daily operations, leading a high-performing team, and ensuring an exceptional guest experience. The ideal candidate has management experience...  ..., a passion for guest service, and strong leadership skills. This position offers competitive... 

    Doherty Enterprises

    New York, NY
    4 days ago
  •  ...is seeking a Food & Beverage (F&B) Operations Supervisor to oversee reservations...  ...for culinary and F&B teams. The role emphasizes maintaining guest relations, supervising staff, and...  ...standards while working in a dynamic hotel environment. #J-18808-Ljbffr Hard... 

    Hard Rock International

    New York, NY
    6 days ago
  •  ...experienced Receptionist in New York City to enhance customer engagement and manage operational performance. The ideal candidate will have over 3 years of experience in customer service and leadership within sales environments, and will be responsible for staffing, financial... 

    Camelot Care Centers

    New York, NY
    2 days ago
  •  ...seeking a motivated Salon Operations Manager to lead daily salon operations, drive...  ..., and mentor a fast-paced team across multiple locations....  ...standards, deliver exceptional guest service, and manage...  ...ideal candidate has strong leadership, superb communication, and... 

    Beach Bum Tanning & Airbrush Salon

    New York, NY
    2 days ago
  •  ...hires Restaurant Managers to lead teams, grow a business, and create a neighborhood dining experience where guests and team members feel at home. You’ll guide operations, training, and guest satisfaction...  ...opportunity, with a focus on leadership, teamwork, and long-term... 

    Applebee's Neighborhood Grill + Bar

    New York, NY
    2 days ago
  •  ...A leading cruise company is seeking a Restaurant...  ...smooth restaurant operations and guest satisfaction on...  ...will have strong leadership skills, customer service experience, and relevant qualifications in hotel management. Responsibilities...  ...part of a dynamic team on Margaritaville... 

    Ismira Recruitment & Crewing Agency

    New York, NY
    4 days ago
  • $240k - $265k

     ...Global Benefits Operations & Workday Team Lead Location New York Business Area...  ...results at scale. This hands-on leadership role requires someone who can both drive...  ...minimal disruption and optimal user experience. Establish and maintain strong data... 
    Temporary work
    For contractors
    Work experience placement
    Shift work

    Bloomberg

    New York, NY
    1 day ago
  •  ...in New York City is seeking an Operations Manager to lead the front-of-house, support...  ...standards. You will motivate the FOH team, maintain high service quality...  ...while delivering outstanding guest experiences. Ideal candidates bring leadership, strong communication, and... 

    Tacombi Career Center

    New York, NY
    6 days ago
  •  ...is seeking an Assistant Market Manager in New York to lead daily store operations, develop your team, and uphold food safety and quality standards. You will...  ...with hands-on execution to deliver exceptional guest service and store performance. As a hands-on leader, you... 

    Socket

    New York, NY
    14 hours ago
  •  ...Sr Operations Team Lead Jacksonville, Florida;Addison, Texas; Plano, Texas; New York, New York; Fort Worth, Texas...  ...education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and... 
    Work experience placement
    Work at office
    Flexible hours
    Shift work
    Day shift

    Bank of America

    New York, NY
    1 day ago
  • Viceroy Hotels & Resorts is launching Viceroy Park Avenue...  ...join the pre-opening team, shaping culture, service standards, and operational excellence from day one...  ...Office Manager will lead front desk operations, ensure exceptional guest experiences, and collaborate across... 

    Viceroy Hotels and Resorts

    New York, NY
    4 days ago
  • $88k - $92k

    Equinox Hotels + Resorts in New York, NY is seeking a Front Office Manager to lead the front desk and guest services team. The role requires ensuring brand standards, managing reservations...  ...has 3-5 years of luxury hotel experience in NYC, strong English communication... 
    Flexible hours

    EQX Hotel Management LLC

    New York, NY
    4 days ago
  • Hotel Park Ave NYC is seeking a Front Office Manager to lead the heart of guest experience in our NoMad hotel. You will oversee a fast-paced front desk operation, mentor a team of managers, and ensure seamless stays with outstanding service and flawless execution of check... 

    Hotel Park Ave

    New York, NY
    5 days ago
  •  ...a dynamic Front of House Manager for Craftsman Inn and Suites-21305. You will lead front-of-house operations, train staff, and ensure exceptional guest service across the restaurant and hotel outlets. This role offers daily pay, telemedicine, multiple health and life insurance... 
    Daily paid

    Oconee Chamber

    New York, NY
    6 days ago
  • $68k - $75k

     ...Description Job Title: Operations Manager...  ...Company: Rebel Hotel Company About...  ...and distinctive guest experiences. We operate a diverse...  ...building a culture of leadership, innovation, and...  ...delivery, team engagement, and compliance...  ...excellence. Lead, coach, and... 
    Full time
    Work at office

    Rebel Hotel Company

    New York, NY
    15 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hotel Operations Lead: Guest Experience & Team Leadership. Be the first to apply!