Automotive Service Advisor

Job Description

Job Description

Automotive Service Advisor

Experienced Service Advisors & Customer Service Professionals Welcome

Lake Chevrolet & Lake Ford | Milwaukee, Wisconsin

Build a Career with One of Wisconsin's Premier Dealerships

Experienced Automotive Service Advisors can earn $75,000–$150,000+ per year.

No Automotive Experience? No Problem. Paid Training Provided.

Whether you're an experienced Automotive Service Advisor looking for a better opportunity or someone with a strong customer service background ready to start a new career, Lake Chevrolet and Lake Ford want to meet you.

We've built one of Wisconsin's largest and busiest service operations, and we're looking for motivated

professionals who enjoy helping people, solving problems, and delivering an exceptional customer

experience.

Many of our top-performing Service Advisors began their careers in restaurants, retail, hospitality, banking,

healthcare, and other customer-focused industries. If you have great people skills, we'll teach you the

automotive business.

Why Join Lake Auto Group?

Enjoy Your Nights, Weekends & Holidays

We believe your career should support your life—not take it over.

• Closed every Saturday & Sunday

• Closed on major holidays

• More time with family and friends

• Better work-life balance than most dealerships

High Customer Traffic = Unlimited Opportunity

You'll never have to worry about finding customers.

• High-volume service departments...over 6,000 Repair Orders a month!

• Thousands of loyal customers...over 100 years in business!

• Busy appointment schedules every day

• Excellent earning potential

• Stable, year-round business

Work in One of Wisconsin's Largest Service Operations

• Air-conditioned Service Drives & Repair Shops

• 41 Service Stalls at Lake Chevrolet & 47 Service Stalls at Lake Ford...88 total service stalls

• Over 50 factory-trained, certified technicians

• State-of-the-art diagnostic equipment

• Clean, modern facilities

• Efficient workflow designed for success

We Invest in Our People

• Paid in-house training

• Paid Manufacturer training

• Ongoing professional development

• Supportive leadership team

• Promote-from-within culture

• Outstanding career advancement opportunities

What You'll Do

As a Service Advisor, you'll serve as the primary point of contact between our customers and our service

department.

Responsibilities include:

• Greet customers professionally and create an outstanding first impression

• Listen carefully to customer concerns

• Prepare repair orders and maintenance recommendations

• Explain repairs and maintenance in an easy-to-understand manner

• Present estimates and obtain customer authorization

• Keep customers informed throughout the repair process

• Coordinate repairs with technicians and parts personnel

• Ensure repairs are completed efficiently and accurately

• Build long-term customer relationships based on trust and exceptional service

We're Looking For Experienced Automotive Service Advisors AND/OR Individuals with experience in:

• Customer Service

• Retail

• Hospitality

• Restaurants

• Banking

• Healthcare

• Sales

• Call Centers

• Business Development

Successful candidates will possess:

• Outstanding customer service skills

• Excellent communication abilities

• Strong organizational skills

• Positive attitude

• Professional appearance

• Ability to multitask in a fast-paced environment

• Strong work ethic

• Desire to build a long-term career

• Valid driver's license

Previous automotive experience is helpful but not required. We'll provide the training you need to succeed.

Compensation & Benefits

Experienced Advisors

$75,000–$150,000+ annually

Entry-Level Advisors

$50,000–$75,000+ annually

Competitive base salary plus performance-based bonus opportunities while you complete our paid training

program.

Benefits include:

• Anthem BlueCross BlueShield Health Insurance (Lake pays over 60% of the employee premium)

• Dental Insurance

• Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off

• Employee Vehicle Purchase Program

• Paid Training

• Manufacturer Training

• Career Advancement Opportunities

Why Become a Service Advisor?

Service Advisors are often called the "Quarterbacks" of the Service Department.

This rewarding career combines:

• Customer Service

• Sales

• Problem Solving

• Communication

• Relationship Building

You'll help customers protect one of their largest investments while building a stable, high-income career with significant advancement opportunities.

Whether you're already an experienced Service Advisor or looking to leave retail, hospitality, restaurants,

healthcare, banking, or another customer service profession, Lake Auto Group offers the training, support,

and opportunity to help you succeed.

Join a Dealership Built for Success

At Lake Chevrolet and Lake Ford, you'll enjoy:

• One of Wisconsin's busiest service departments

• Exceptional earning potential

• Modern, air-conditioned facilities

• Outstanding technicians and support staff

• A management team committed to your success

• A schedule that lets you enjoy your weekends and holidays

If you're ready to build a rewarding career with one of Wisconsin's most respected automotive dealership

groups, we'd love to hear from you.

Apply today and discover why so many Service Advisors choose to build their careers at Lake

Chevrolet and Lake Ford.

The Lake Automotive Group provides equal employment opportunities to all employees and applicants for

employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions or employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.