Audiovisual Technician III

Location: Phoenix Shift: Mon-Fri, Days, 8am-5pm Category: Information Technology Posting #: 1050298 Employee Type: Full-Time Position Summary The Audiovisual Technician III serves as the technical leader for enterprise audiovisual systems. This position designs, implements, administers and supports complex AV technologies while establishing standards, leading projects, and mentoring technical staff. Position Duties Enterprise Technical Leadership

1. Serve as technical lead for enterprise AV systems
2. Develop AV standards and best practices
3. Provide highest-level technical escalation.
4. Evaluate emerging technologies.
5. Recommend capital improvements

1. Design integrated AV systems.
2. Programs and configures AV control systems (e.g., Neat, Crestron, Extron) and DSP audio systems.
3. Conducts testing and validation of new hardware and software prior to deployment in production environment.
4. Performs quality assurance checks on all hardware and software prior to implementation.
5. Manage firmware lifecycle
6. Review architectural drawings and construction documents

Mentorship and Documentation

1. Mentor Levels I and II
2. Coordinates with team members and leadership to identify areas requiring new or revised training and documentation.
3. Create technical procedures.
4. Actively maintains knowledge of departmental processes, procedures, and system configurations relevant to job duties
5. Maintain enterprise standards documentation.
6. Develop training programs

1. Lead enterprise AV deployments.
2. Coordinate vendors and contractors
3. Review system designs.
4. Commission new installations
5. Develop project documentation.

Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable Position Qualifications Please review the following qualifications and specify whether you meet each of the requirements listed. Education Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Bachelor’s Degree in Information Technology, Broadcasting, video, film, or related field OR experience equal to 5 years or more. Required Yes No Experience Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Minimum of 5-7 years experience working with a variety of AV systems, equipment, and practices. Required Yes No 2. Demonstrated experience troubleshooting and resolving complex audiovisual systems, including video conferencing platforms (e.g., Microsoft Teams Rooms, Zoom Rooms) and integrated AV control systems (Crestron, Extron, DSP audio systems). Required Yes No 3. Previous experience in a health care setting. Preferred Yes No 4. Experience providing mentorship, guidance, or informal training to less-experienced AV staff or end users. Preferred Yes No Special Skills Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Outstanding written and verbal communication skills Required Yes No 2. Understanding network protocol (LAN, WAN, Wireless). Required Yes No 3. Able to work flexible schedule based on operational needs (may include nights and/or weekends as needed). Required Yes No 4. Able to operate tools, components and peripheral accessories Required Yes No Additional Requirements Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Certified Technology Specialist (CTS, CTS-D, CTS-I) or other related technical certifications. Required Yes No 2. Current and valid State of AZ Class D Driver’s License. Required Yes No Physical Requirements & Occupational Exposure/Risk Potential 1. Physical Requirement - Climbing - Occasionally 2. Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally 3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly 4. Physical Requirement - Hearing - Frequently 5. Physical Requirement - Pushing/pulling - Occasionally 6. Physical Requirement - Reaching - Frequently 7. Physical Requirement - Sitting - Frequently 8. Physical Requirement - Standing - Frequently 9. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally 10. Physical Requirement - Talking - Constantly 11. Physical Requirement - Walking - Constantly 12. Physical Requirement - Near Vision - Constantly 13. Physical Requirement - Far Vision - Occasionally 14. Physical Requirement - Color Discrimination - Occasionally 15. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly 16. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally 17. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally 18. Occupational Exposure/Risk Potential - Inside office environment - Applicable 19. Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable 20. Occupational Exposure/Risk Potential - Extreme temperatures - Applicable 21. Occupational Exposure/Risk Potential - Confined areas - Applicable 22. Occupational Exposure/Risk Potential - High places - Applicable 23. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable 24. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable 25. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable 26. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable 27. Occupational Exposure/Risk Potential - Radiation exposure - Applicable #J-18808-Ljbffr Phoenix Children's Hospital, Inc.