Security Operations Center Manager

Security Operations Center (SOC) Manager Location: Durham, NC Job Responsibilities Manage the 24/7 team responsible for security operations, detection engineering, and incident response. Lead Incident Handlers and Incident Responders and play a key role in evolving Labcorp’s Security Operations Team into the Adaptive Resilience Center (ARC). Drive operational excellence and strengthen detection and response capabilities. Transform detection and response strategy through continuous feedback and improvement loops with the Detection and Response Team (DaRT), Enterprise Resilience, and Crisis Management. Track, measure, and evaluate incident analysis and response activities. Create, monitor, and report on KPIs, KRIs, and performance metrics for the ARC. Recommend workflow changes or improvements based on analyst feedback and operational insights. Communicate identified issues and recommended resolution steps effectively across ARC stakeholders. Ensure qualified staffing, service coverage, and clear development paths for team members. Understand and adhere to regulatory and compliance requirements related to security operations. Perform quality control of detection and alerting mechanisms within the environment. Advance and formalize ARC processes, roles, and service offerings; lead strategy and planning for ARC expansion where appropriate. Assist with coordinating the implementation of countermeasures and mitigating controls as needed. Foster a culture of process improvement, critical thinking, adaptability, and positive team engagement. Minimum Qualifications Bachelor’s degree in Computer Science, Information Technology, Homeland Security, Intelligence Analysis, or 4+ years of military or equivalent hands‑on Security Operations leadership experience. 5 years or more of experience in Cyber Security Operations. 2 years or more of experience managing a Cyber Security Operations team. 2 years or more of experience leading Detection Engineering and Incident Response at enterprise scale. 3 years or more of experience using incident response case management systems such as ServiceNow, AlertMedia, Fusion Risk Management, Tines, etc. 5 years or more of experience with secrets detection, data exfiltration, and IAM (Identity and Access Management). Preferred Qualifications Master’s degree in Cyber Security. 2 years or more experience with security assessments and audits involving PHI, PII, and PCI DSS. Certifications such as CISSP, GCIH, GCIA, OSCP, AWS Security. 2 years or more experience managing a 24/7/365 Cyber Security team across rotating shifts. Job Standards Excellent written and verbal communication and coordination abilities, coupled with a sense of urgency and reactiveness in high-pressure situations. Ability to work independently and make informed decisions under pressure. Position is not open to remote worker arrangement. Pay Range $90,000 - $150,000 Benefits Comprehensive benefits for employees regularly scheduled to work 20 or more hours per week, including medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and employee stock purchase plan. 401(k) plan for employees working less than 20 hours, casual, interns, and temporary employees. Employees on a 7 on/7 off schedule are eligible for all foregoing benefits except PTO or FTO. Equal Opportunity Employer Labcorp is a proud equal opportunity employer. We strive for inclusion and belonging in the workforce and do not tolerate harassment or discrimination of any kind. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital status, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. All qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. #J-18808-Ljbffr