Logistics Coordinator

Job Title: Logistics Coordinator
Job Location - Remote
Duration - 06 months

Shift: 10 pm to 6 am EST
We are seeking a dedicated professional to join our logistics team. This role involves overseeing shipment delivery, transportation processes, and systems across the organization. You will develop a comprehensive view of our current capabilities and challenges, formulating recommendations for procedural improvements to enhance efficiency and support business objectives.

As part of your responsibilities, you will coordinate logistics schedules and liaise with key stakeholders throughout the organization to determine and implement efficient planning and use of resources.

Duties and Responsibilities

• Coordinate logistics schedules between merchants, internal departments, and distribution centers.
• Review purchase orders and shipping documents to ensure accuracy.
• Build and tender shipments to partner carriers.
• Make special shipping arrangements as necessary.
• Track and fix shipping errors.
• Prepare bills and invoices.
• Ensure the quality of all services provided meets the required standards and SLAs.
• Perform regular audits of logistics procedures to develop and maintain a high-level view of our organizational logistics capabilities.
• Optimize transport planning in the most efficient way for customers and stakeholders.
• Maintain proper and accurate Pre-Shipment and Post-shipment Administration.
• Track and Trace - Proof of Delivery.
• Manage overages, shortages, and damaged shipment issues.
• Evaluate, record, and respond to additional/special service requests (e.g., lift-gate, inside delivery, etc.).
• Work with transportation providers and the freight payment team to ensure proper accessorial cost and flows.
• Handle damage and loss claims.
• Assist in troubleshooting and resolving safety, service, and operational issues.

Requirements and Qualifications

• Bachelor's degree preferred.
• Prior experience in a logistics and transportation role.
• Highly effective communication skills, both verbal and written.