Customer Service Department Manager
$85k - $100kUline Shipping Supplies
Customer Service Department Manager
Pay from $85,000 to $100,000 per year
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
Manage the daily activities of various Customer Service departments.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.
Minimum Requirements
Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS
- Uline, a family-owned distributor of shipping, industrial, and packaging materials, is seeking a Customer Service Department Manager at the Kenosha location. You will lead and empower teams to deliver fast, friendly, and customer-focused service that aligns with our storied...Suggested
- ...that meet each family's needs ◾Build and manage your own client portfolio with guidance... ...support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first... ...social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...SuggestedFull time
Globe Life: Moore Organizations
Racine, WI1 day ago - ...policies that prevent financial disaster during times of loss Manage your own book of business through virtual appointments - Use... ...warm leads—NO COLD calling necessary Represent core values: Service Over Sales, always putting clients first Set and achieve aggressive...SuggestedFull time
Globe Life: Moore Organizations
Racine, WI7 hours ago - ...Will Customized Products provides custom-branded apparel, promotional merchandise, and tailored... ...incentive redemption and fulfilment services. With a focus on quality, innovation,... ...Communication skills with other departments Compensation details: 20-28 Hourly...SuggestedHourly pay
Will Customized Products
Racine, WI4 days ago $15.5 per hour
...or other work-related tasks Our Property Managers have the opportunity to earn performance... ...time both inside and outside We assess customer storage needs and make suggestions, including... ...come from a variety of customer service centered sales environments including retail...SuggestedHourly payFull timeWeekend work$180k - $200k
...complex workflows? Can you lead change management and develop KPIs that drive accountability... ...you adept at navigating multi-location service operations with a focus on efficiency?... ...procedures across all locations and departments.KPI Development: Create and implement effective...Work at officeLocal areaCrisp Recruit
Racine, WI3 days ago$100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE...Local areaSlice Merchant Services
Racine, WI3 days ago$63.6k
...operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly... ...as a supply chain leader. As an Area Manager, you will be responsible for engaging,... ...and written • Excellent customer service and interpersonal skills • Currently enrolled...Hourly payFull timeWork at officeRelocation packageShift workNight shiftAmazon
Racine, WI1 day ago- ...has always been bringing our customers a constant stream of high-quality... ...when functioning as the Manager on Duty. Area Supervisors are... ...alarms when requested. Customer Service Treats all Customers,... ...Responsible for merchandising of department including the back stock. Responsible...Work at officeLocal areaImmediate startShift workWeekend workAfternoon shift
$90k - $115k
...Warehouse Department Manager Pay from $90,000 to $115,000 per year Kenosha Branch 1235... ...products and deliver excellence for our customers! Available Shifts: Monday -... ...high levels of accuracy and customer service in your daily department operations....Local areaMonday to FridayShift workUline
Racine, WI1 day ago- Overview Job Description Department Supervisors lead, train, coach and develop associates... ...in each department to ensure customers receive excellent service and can easily find the merchandise... ...decisions to the Store Management Team and Operations Team. Department...
$15 - $18 per hour
...Joint Chiropractic we provide world class service to every one of our patients, and we... ...fast-paced environment. Have a strong customer service orientation and be able to communicate... ...with members and patients. Manage the flow of patients through the clinic in...Work at officeWeekend workAfternoon shift$20 - $23 per hour
...patient check-ins and check-outs efficiently. Phone Line Management: Answer and direct phone calls promptly and professionally.... ...appointment calendars. Patient Support: Provide exceptional customer service to patients, addressing their needs and concerns. Assist...Hourly payFull timePart timeWork at officeImmediate startMind+ Neurology
Oak Creek, WI20 hours ago- ...Position OverviewThe Deli Manager is responsible for directing... ...functions and activities of Deli Department personnel to achieve the sales... ...supply expense \n Take customer orders accurately for prepared... ...sales through courteous customer service; Safe operation of deli...Full timeLocal areaShift workDay shiftAfternoon shift
Piggly Wiggly Midwest LLC
Racine, WI19 days ago - Key Account ManagerCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Sales strategies for satisfied customers! As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline’s...Full time
- ...initiatives Build and monitor customer perceptions of St. Croix... ...a high-quality provider of services. Document all sales activity... ...for the marketing department. Monitors allocation of resources... ...Coordinators to assist in territory management Assists in orienting all...Full time
St Croix Hospice
Racine, WI1 day ago - ...Job Description Traveling Project Manager- Mechanical Construction Are you willing to travel anywhere in the US? This is an opportunity with a growing national team to lead complex HVAC, piping, plumbing, and mechanical construction projects while working...Work experience placementFor subcontractor
gpac
Racine, WI3 days ago - Head of Middle School Search Profile The Prairie School, a premier independent PreK–12 college preparatory school located on the shores of beautiful Lake Michigan, seeks an inspiring and student-centered Middle School Division Head to lead grades 6–8 for the 2027/28...
The Prairie School
Wind Point, WI10 days ago $33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch Leading the... ...performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and...Hourly payLocal area- ...clients complete online enrollment forms accurately -Schedule and manage virtual appointments -Use basic computer skills (email, Zoom,... ...Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
Zuzick Organization of Globe Life
Racine, WI7 hours ago - ...Quality co-educational day school Industry Education Management Type Educational Institution Founded 1965 Employees... ...Non-Profit & Philanthropy B2C Education Racine Services Training Specialties college preparatory day school...
- Uline, a family-owned distributor of shipping, packaging materials, is seeking a Customer Service Department Manager in our Kenosha, WI location. The role will lead multiple customer service teams to deliver the exceptional experience our customers love, coaching staff...
- ...relationships with internal and external customers by meeting and exceeding... ...and expertise to actively service existing accounts and develop... ...personal accountability by managing appropriate system records of... ...placement options. Utilizing department workflows and a network of...Work at office
- ...targets across data, phone, video and mobile services by guiding leads from first contact... ...seamless order execution and exceptional customer service Attend sales meetings and... ...speak and understand English Effective management of sales and administrative tasks with...Casual workWork at officeLocal areaVisa sponsorship
Spectrum
South Milwaukee, WI3 days ago $33 - $38 per hour
...Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch... ...performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and...Hourly payLocal areaUline, Inc.
Racine, WI7 hours ago- Global Elite Empire Consultants in Wisconsin seeks energetic professionals to join a fast-growing, tech-driven team. The role focuses on virtual consultations with clients, understanding their needs, and guiding them toward effective solutions. You will cultivate lasting...Weekly payRemote work
$12 per hour
...Job Description Job Description Position Title: Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue, Kenosha, Wisconsin 53144 Contract type: Part-Time, Permanent Working hours: 20 hours per week or...Hourly payPermanent employmentContract workPart timeBibliU
Kenosha, WI2 days ago- Join to apply for the Account Manager, Commercial Lines role at Risk Strategies Company Overview The primary role of the Account Manager is to handle the day-to-day Client Service requirements on an assigned book of business. This book of business could have a Producer...Contract work
$80k - $110k
...Warehouse Department Manager - Overnights Pay from $80,000 to $110,000 per year Wisconsin Distribution Center 12885 104th... ...develop a warehouse department team to deliver unparalleled customer service. Maintain high levels of accuracy in your daily...Monday to FridayShift workNight shiftUline, Inc.
Racine, WI7 hours ago$45k - $65k
...Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—... ...Systems Organizational Skills and Time Management Problem Solving and Goal Orientation...Hourly payFull timePart timeLocal areaFlexible hoursAfternoon shiftBob's Discount Furniture
Racine, WI4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Department Manager. Be the first to apply!
- customer service supervisor Racine, WI
- director customer care Racine, WI
- insurance customer service manager Racine, WI
- manager customer success team Racine, WI
- customer advocacy manager Racine, WI
- customer service support manager Racine, WI
- csm Racine, WI
- manager customer experience Racine, WI
- sales customer service manager Racine, WI
- customer service executive Racine, WI