Customer Service Department Manager

$85k - $100k

Uline Shipping Supplies

Racine, WI

Customer Service Department Manager

Pay from $85,000 to $100,000 per year

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
Manage the daily activities of various Customer Service departments.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.

Minimum Requirements

Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to effectively coach and develop a high-performing team.

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNMANC)

#ZR-ILCS

Apply

Vacancy posted 10 hours ago

Similar jobs that could be interesting for youBased on the Customer Service Department Manager in Racine, WI vacancy

Regional Accounting Manager
Chi siamoInnovazione. Sostenibilità. Produttività. È così che stiamo aprendo nuove strade nella nostra missione di promuovere in modo sostenibile il lavoro di agricoltori e costruttori in tutto il mondo. Con una popolazione globale in crescita e una crescente pressione ...
Suggested
CNH Industrial
Racine, WI
4 days ago
Deli Department Manager
...Position Overview The Deli Manager is responsible for directing... ...functions and activities of Deli Department personnel to achieve the... ...shrink and supply expense Take customer orders accurately for... ...sales through courteous customer service; Safe operation of deli equipment...
Suggested
Full time
Local area
Shift work
Day shift
Afternoon shift
Piggly Wiggly Midwest LLC
Racine, WI
more than 2 months ago
Customer Experience Supervisor
$14.25 - $14.75 per hour
...Responsible for promoting an excellent customer experience. Oversees a team of Associates... ...store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads... ...accurately and effectively with management and Associates when setting and addressing...
Suggested
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
TJX
Racine, WI
1 day ago
Key Account Manager II
For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose of... ...Manager II position manages Modine relationship with designated customer(s) and assists in formulation of annual and long term business...
Suggested
Contract work
Temporary work
H1b
Worldwide
Overseas
Afternoon shift
Early shift
Modine Manufacturing Company
Racine, WI
2 days ago
Key Account Manager II
$61.9k
Key Account Manager II Job Locations: US-IL-Naperville | US-IL-Chicago... ...Full Time Category Client Services/Account Management Minimum... ...Manager II role is a specialized customer business management position... ...schematic, reset, and retail departments o Ensure incremental sales...
Suggested
Full time
Work at office
Flexible hours
Shift work
Advantage Solutions
Racine, WI
4 days ago
Customer Experience Supervisor
...T.J. Maxx - 2360 S Green Bay Rd, Regency Point Shopping Center, Racine, WI 53406, United States of America [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates...
Immediate start
TJ Maxx
Racine, WI
5 days ago
Front Desk Coordinator - Racine, WI
$15 - $18 per hour
...Joint Chiropractic we provide world class service to every one of our patients, and we... ...fast-paced environment. Have a strong customer service orientation and be able to communicate... ...with members and patients. Manage the flow of patients through the clinic in...
Work at office
Weekend work
Afternoon shift
The Joint Chiropractic
Racine, WI
4 days ago
Channel Sales & Development Manager
...Channel Sales & Development Manager Racine, WI Summary Master... ...doesn't fill to create new customers & new business: new... ...clean up rough edges in how the department runs, rather than waiting to... ...units alongside the customer service team. Act as the connective...
Full time
Work at office
Shift work
MRA Recruiting Services
Racine, WI
6 days ago
Chief Operating Officer
$180k - $200k
...complex workflows? Can you lead change management and develop KPIs that drive... ...you adept at navigating multi-location service operations with a focus on efficiency?... ...and procedures across all locations and departments. KPI Development: Create and implement...
Work at office
Local area
Crisp Recruit
Racine, WI
3 days ago
Chief Operating Officer
...multichannel business serving customers through retail, ecommerce/... ...Drive execution across all departments and ensure operational excellence... ..., and performance management across the leadership team.... ...relationships with suppliers, service providers and customers. #...
Temporary work
O&H Danish Bakery
Racine, WI
4 days ago
Senior Regional Safety Manager
$150k - $200k
...Senior Regional Safety Manager Pay from $150,000 to $200,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Safety sets the standard at Uline. From the work environment to comprehensive training and procedures, we invest...
Uline
Racine, WI
3 days ago
Account Manager
$17 - $18.28 per hour
...Account Manager Join the team at this location to earn a $500 bonus: $250 at 30 days... .... We put the buying power in our customers' hands through flexible payment options... ...Account Manager provides superior customer service to maintain consumer relationships and meet...
Hourly pay
Weekly pay
Full time
Temporary work
Local area
Flexible hours
Afternoon shift
Weekday work
Rent-A-Center
Racine, WI
5 days ago
Area Supervisor
...has always been bringing our customers a constant stream of high-quality... ...when functioning as the Manager on Duty. Area Supervisors are... ...alarms when requested. Customer Service Treats all Customers,... ...Responsible for merchandising of department including the back stock. Responsible...
Work at office
Local area
Immediate start
Shift work
Weekend work
Afternoon shift
Ross Stores
Mount Pleasant, WI
4 days ago
Account Manager
$65k - $75k
...Account Manager The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with... ...and passionate about the customer experience and driving adoption... ...to them. They also aid internal departments by collecting information, such...
Work experience placement
the20
Racine, WI
2 days ago
Warehouse Department Manager
$90k - $115k
...Warehouse Department Manager Pay from $90,000 to $115,000 per year Kenosha Branch 1235... ...products and deliver excellence for our customers! Available Shifts: Monday -... ...high levels of accuracy and customer service in your daily department operations....
Local area
Monday to Friday
Shift work
Uline
Racine, WI
20 hours ago
Key Account Manager (USA)
...Key Account Manager – North America (USA) Location : Saint-Laurent, QC – On-site... ...develop strategic relationships, understand customer challenges, and drive key account growth... ...teams (Sales, Engineering, Operations, Service) to secure execution Follow up on...
Full time
Deville Technologies Inc
Kenosha, WI
a month ago
Hospice Account Executive
...initiatives. Build and monitor customer perceptions of St. Croix... ...a high-quality provider of services. Document all sales... ...allocations for the marketing department. Monitors allocation of resources... ...to assist in territory management. Assists in orienting all...
Full time
St Croix Hospice
Racine, WI
2 days ago
Deli Department Manager
...Position OverviewThe Deli Manager is responsible for directing... ...functions and activities of Deli Department personnel to achieve the sales... ...supply expense \n Take customer orders accurately for prepared... ...sales through courteous customer service; Safe operation of deli...
Full time
Local area
Shift work
Day shift
Afternoon shift
Piggly Wiggly Midwest LLC
Racine, WI
29 days ago
Regional Human Resources Manager
$175k - $225k
...Regional Human Resources Manager Pay from $175,000 to $225,000 per year Wisconsin Distribution Center 12885 104th St. Pleasant Prairie, WI 53158 Put your passion for recruiting and developing teams into action! Uline’s Regional Human Resources Manager oversees...
Uline
Racine, WI
2 days ago
Key Account Manager
Key Account ManagerCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Sales strategies for satisfied customers! As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline’s...
Full time
Uline Shipping Supplies
Kenosha, WI
1 day ago
Customer Service Team Lead - Bilingual
$33 - $38 per hour
...Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead,... ...performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and customer...
Hourly pay
Local area
Uline
Racine, WI
2 days ago
Customer Service Manager — Lead, Train & Elevate
Uline, a family-owned distributor of shipping, industrial and packaging materials, is seeking a Customer Service Department Manager in Kenosha, WI. You will lead multiple customer service teams to deliver exceptional experiences for our customers. Responsibilities include...
Uline
Kenosha, WI
5 days ago
Operations Manager
$100k
...add a talented and motivated Operations Manager who shares our values of teamwork, commitment... ...leadership, coaching, and mentorship to department supervisors and team members. Foster a... ...culture focused on safety, quality, and customer satisfaction Strong change management...
Full time
Temporary work
Flexible hours
Federal Heath Sign Company
Racine, WI
12 days ago
Business Account Executive
...targets across data, phone, video and mobile services by guiding leads from first contact... ...seamless order execution and exceptional customer service Attend sales meetings and... ...speak and understand English Effective management of sales and administrative tasks with multitasking...
Casual work
Work at office
Local area
Visa sponsorship
Spectrum
South Milwaukee, WI
21 hours ago
Business Account Executive
...targets across data, phone, video and mobile services by guiding leads from first contact... ...seamless order execution and exceptional customer service Attend sales meetings and... ...speak and understand English Effective management of sales and administrative tasks with multitasking...
Casual work
Work at office
Local area
Visa sponsorship
Spectrum
Oak Creek, WI
4 days ago
Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
$16 - $35 per hour
...oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with... ...busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and...
Hourly pay
Full time
Shift work
Night shift
Afternoon shift
Hilton
Racine, WI
5 days ago
Customer Service Team Lead
$33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355... ...performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and...
Hourly pay
Local area
Uline, Inc.
Racine, WI
10 hours ago
Middle School Division Head
Head of Middle School Search Profile The Prairie School, a premier independent PreK–12 college preparatory school located on the shores of beautiful Lake Michigan, seeks an inspiring and student-centered Middle School Division Head to lead grades 6–8 for the 2027/28...
The Prairie School
Wind Point, WI
a month ago
Account Manager, Commercial Lines
Join to apply for the Account Manager, Commercial Lines role at Risk Strategies Company Overview The primary role of the Account Manager is to handle the day-to-day Client Service requirements on an assigned book of business. This book of business could have a Producer...
Contract work
Risk Strategies Company
Mount Pleasant, WI
2 days ago
Territory Account Manager
...Description The Territory Account Manager is responsible for managing... ...an assigned portfolio of customer accounts within a designated... ...CCB Technology's solutions and services. Approximately 80% of this role... ...effectively across departments. Knowledge of consultative selling...
CCB Technology
Racine, WI
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Department Manager. Be the first to apply!