Clinical floor supervisor- Medical Assistant

Job Description

Job Description

Floor Supervisor Job Description

Title:           Floor Supervisor

Location:  Palos Heights or New Lenox

Reports to: Medical Team Manager / Practice Manager

Role Purpose

In addition to scribing duties this role is to support the Medical Team Manager with day-to- day clinical operations.  The Floor Supervisor, is responsible for provider triage buckets, monthly maintenance of sterilizer, and overseeing the filling of syringes. They will also assist with training staff. He /she is a leader to the team and must motivate productivity, innovation and overall commitment to the practice.

Essential Duties and Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive:

• Scribing for various providers throughout the week to maintain skills and encourage others to perform
• Be a point of contact for scribes on floor and other departments
• Be the liaison between other departments and providers for needed information
• Monitor, follow through and assist with the completion of letters
• Monthly maintenance of sterilizer and other assigned items
• Answer and triage incoming calls to medical team
• Monitor patient flow including monitoring the room manager
• Direct evening staff as needed to keep patient flow moving productively
• Cover floor in times of call offs or if clinic begins to run behind
• Assist with completion of various projects assigned
• Act as main point of contact for scribes at designated location when they are calling off or going to be late
• Syringe inventory monitoring
• Monitor performance and policy adherence by scribes and direct them appropriately as needed
• Assist with training new and existing scribes
• Medical inventory management including maintaining inventory by communicating to Assistant Medical Team Manager to order and replenish stock as needed
• Provide performance feedback on staff for reviews and training purposes
• Other duties as assigned

Job requirements

• Must be able to multi-task
• Work well independently and be a team player
• Ability to focus with constant interruptions
• Possess strong customer service and problem resolution skills
• Laudable oral and written communication skills
• Action oriented, organized and detailed
• Advanced computer skills and proficiency in Word, Outlook
• Must have extensive experience with Nextech

Minimum Requirements

Degree – High School Diploma

College Preferred

Experience

Minimum of 2 – 4 years in “high volume” medical office

Supervisor Experience

Some Experience Preferred

Licenses & Certifications

Dermatology Technician certification

Dermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence.
We seek only the highest quality candidates to join our team.

Company Description

Dermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence. \r\nWe seek only the highest quality candidates to join our team.