Manager, Commercial Training Operations

Job Description

Job Description

Company introduction:

Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. 

The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. 

We are leading the world's largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways

Job overview :

The Manager, Commercial Training Operations will play a critical role in preparing and enabling Compass Pathways' field-facing teams for the successful launch and commercialization of COMP360 and future therapies. This role will be responsible for supporting the Commercial Training function by managing the learning management system, annual training calendar and agendas, maintaining training assets, and delivery of meaningful analytics and reporting. This person will also support and/or lead training capacities related to operational systems, e.g., Veeva CRM, and be the first point of contact for training questions from the field and internal stakeholders. This role will also be cross trained in all Commercial Training content enabling them to be a virtual training co-host and lead in events where needed.

The Manager will work closely with the Director of Commercial Training and colleagues, Human Resources, IT, Sales Leadership, Patient Engagement, Commercial Operations, Marketing, Medical Affairs, Market Access, and external partners to support the delivery of integrated, compliant, and high-impact training experiences.

An understanding of pharmaceutical sales, learning management systems, basics of instructional design and content authoring, are significant advantages for this role.

Location: Remote on the East Coast in the United States.

Reports to: Director, Commercial Training.

Roles and responsibilities 
( Include but are not limited to ): 

• Lead the successful implementation and ongoing management of the learning management system including establishment and scaling of role-based pathways, installation, testing, deployment, and maintenance of training assets. Design and implement relevant and significant immersion activities to drive learner retention, and final testing/certifications. Troubleshoot any reported issues with access, direction, and completion of training activities
• Manage the end-to-end onboarding experience for field-based personnel from pre-boarding communications through post-event. Partner with Commercial Training colleagues, Human Resources, IT, Sales Leadership, Patient Engagement, Commercial Operations, Marketing, Medical Affairs, Market Access, and external partners to align on the agenda, deploy curricula, coordinate, plan, and schedule training events
• Collaborate with the Director, Commercial Training and Commercial Operations and Analytics to define training effectiveness metrics. Build and deliver meaningful reports on a pre-set cadence curated to select audiences
• Support the creation of role-specific capability development, training content, and curricula as it relates to operational systems and tools, e.g., Veeva CRM, analytical tools, and other applications
• Serve as the first point of contact for training questions from the field and internal stakeholders. Coordinate, maintain, and modify calendars
• Apply principles of instructional design to support the reuse repurposing of training content
• Support the training team with project and vendor management
• Develop sufficient competency with complex scientific, clinical, commercial, and operational concepts to support training events via co-hosting and/or leading where needed
• Participate in other activities and tasks related to Commercial Training and launch preparedness

Candidate Profile:

• Bachelor's degree in Business, Life Sciences, Education, or related field
• 2-3+ years of experience in Sales, Sales Training within the pharmaceutical or biotechnology industry
• Demonstrated experience contributing to or leading launch training for specialty or complex therapies
• Strong understanding of pharmaceutical commercial models including sales, medical, market access, and patient support roles
• Strong team-player, communication, presentation, facilitation, and stakeholder collaboration and management skills
• Experience managing vendors and learning platforms (e.g., LMS)

Compensation Description (annually):

Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.

Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

【Base salary per annum】:

$130,000—$170,000 USD

Benefits:

For an overview of our benefits package and compensation information, please visit "Joins us - Our Benefits".

These include flexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.

Equal opportunities: 

Reasonable accommodation

We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. 

UK applicants

We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.

US applicants

Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.

Sponsorship:

Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.

Data Privacy:

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