Technology Manager, IT Vendor Mgmt

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Product & Platform Management Job Sub Function: Multi-Family Technology Product & Platform Management Job Category: People Leader All Job Posting Locations: New Brunswick, New Jersey, United States of America, Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America Job Description: DePuy Synthes is recruiting for a Technology Manager, IT Vendor Management located in Raritan, New Jersey, West Chester, Pennsylvania, Palm Beach Gardens, Florida, Raynham, Massachusetts, Warsaw, Indiana. This role is responsible for leading strategic IT vendor relationships that support global technology services across DePuy Synthes. The Technology Manager, IT Vendor Mgmt drives value, performance, risk management, and continuous improvement across a complex vendor ecosystem, ensuring alignment with business priorities, regulatory requirements, and financial objectives. This role has a direct impact on service quality, cost optimization, and the scalability of IT services supporting a global medical technology organization, and reports into the DePuy Synthes Technology organization. Key Responsibilities Lead the end‑to‑end management of strategic IT vendors, including onboarding, performance management, renewals, and exits, to ensure reliable and cost‑effective technology services. Establish and govern vendor performance through SLAs, KPIs, scorecards, and regular business reviews, driving accountability and continuous improvement. Partner with IT service owners, sourcing, procurement, finance, and legal teams to align vendor strategies with business and technology roadmaps. Identify, assess, and mitigate vendor‑related risks, including operational, financial, cybersecurity, and compliance risks, in alignment with enterprise policies. Support contract negotiations and commercial discussions to optimize cost, value, and service outcomes across the vendor portfolio. Drive standardization of vendor management processes, tools, and reporting across Technology Services. Lead and develop vendor management team members, fostering a culture of accountability, collaboration, and continuous learning. Provide executive‑level insights and reporting on vendor performance, risks, and financials to IT and business leadership. Qualifications Education Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field (required). Master’s degree or MBA (preferred). Experience and Skills Required: 6-8 years of progressive experience in IT, vendor management, sourcing, or technology services, with demonstrated accountability for vendor performance and outcomes. Proven experience managing strategic IT vendors in a global or matrixed enterprise environment. Strong understanding of IT service delivery models, including managed services, cloud, infrastructure, and application services. Experience working with IT service management frameworks, metrics, and performance reporting (e.g., ITSM concepts, SLAs, KPIs). Ability to assess vendor technology capabilities, security posture, and operational resilience in partnership with technical teams. Strong commercial acumen with experience supporting contract negotiations, cost optimization, and value realization. Ability to translate business needs into clear vendor expectations and measurable outcomes. Demonstrated people leadership experience, including coaching, performance management, and talent development. Strong stakeholder management skills, with the ability to influence across IT, business, and external partners. Preferred: Experience supporting regulated industries such as healthcare, medical devices, or life sciences. Experience working with global sourcing models and vendors across multiple geographies. Familiarity with financial management of IT services, including budgeting and chargeback/showback models. Experience driving vendor consolidation or transformation initiatives. Other: Language: Fluent in English; additional languages are a plus. Travel: Ability to travel domestically and internationally as required (estimated up to 10–20%). Certifications: (e.g., ITIL, Vendor Management, Project Management) are preferred. For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource. #LI-Hybrid #DePuySynthesCareers Required Skills: Preferred Skills: Budget Management, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Motivating People, Platform as a Service (PaaS), Product Knowledge, Resource Allocation, Software Development Management, Strategic Change, Tactical Planning, Team Management, Technical Credibility The anticipated base pay range for this position is : 102,000USD - 204,000USD Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Do Not Sell or Share My Personal Information Limit the Use of My Personal Information