Clinical Charge Nurse - Emergency Department

Job Requirements

POSITION SUMMARY

The Clinical Charge Nurse is fully engaged in providing Quality/No Harm, Customer Service and Stewardship by demonstrating leadership through the assessment, planning, implementation and evaluation of patient care according to the standards of professional nursing practice. Nursing care is provided to the individual patient based upon diverse patient demographics and needs.

PRIMARY ACCOUNTABILITES

1. Demonstrates effective and safe clinical practice as evidenced by observation and feedback, leader rounding, performance coaching and patient outcomes; actively seeks feedback and performance coaching to improve the experience for patients and families.
2. Resolves or facilitates resolution of patient and family concerns/complaints and serves as a secondary resource to address points of escalation.
3. Recognizes and resolves safety issues and potential unsafe situations within approved policies, procedures, and protocol.
4. Effectively leads shift and post-event huddles; facilitates and leads effective interdisciplinary care transition rounds and planning of care for appropriate utilization, care transitions, and safe disposition.
5. Consistently and effectively demonstrates compliance and monitoring for department service standards such as purposeful hourly rounding, bedside shift report and white board management to enhance communication.
6. Demonstrates an understanding and effective application of staffing effectiveness principles and optimization of resources to meet dynamic patient care needs real time.
7. Demonstrates effective management of unit productivity in a favorable way through good planning, organization and time management (e.g. incremental overtime).
8. Identifies and participates in activities to appropriately improve patient safety, patient throughput, reduce length of stay and prevent readmission.
9. Actively participates and assists in the selection, development and retention of associates and serves as a coach and resource to peers, staff and other healthcare team members; adds positively to creating and sustaining a healthy work environment.
10. Demonstrates effective medication administration provided to patients as evidenced by Preceptor Observation Tool, Skills Fair Demonstration, and Clinical Practice.
11. Demonstrates appropriate delegation and supervision of patient care activities within the healthcare setting.
12. Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHPs scores for department/medical center and/or written compliments by patients/others as well as consistent performance of purposeful hourly rounding and bedside shift report.

Work Experience

MINIMUM QUALIFICATIONS

• Education: Associate's degree in Nursing or Nursing Diploma.
• Work Experience: None
• Licensure: RN Licensure in the State of Florida or endorsement.
• Certification:

1. American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
2. Must obtain other certification(s) as required by specific unit.

• Skills/Knowledge/Abilities:

1. Must be able to speak / understand written and verbal instructions in the English language.
2. Must meet unit specific care requirements.
3. Must have ability to work in often stressful environment with patients / families at various ages and levels of understanding.
4. Must have ability to concentrate on multiple priority activities.
5. Must have ability to respond appropriately to life threatening situations.
6. Must have critical thinking and problem-solving skills.
7. Demonstrates dependability, reliability and flexibility.
8. Must have highly developed verbal and non-verbal communication skills.

PREFFERED QUALIFICATIONS

• Work Experience: Two (2) years of relevant clinical experience.
• Certification: National certification in relevant specialty.
• PHYSICAL REQUIREMENTS
• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.