Counter Sales Associate

Job Description

Job Description

Company Description

Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution. 

Summit Electric Supply is looking for a  driven , goal oriented and proven leader to continue a career in the electrical distribution industry in counter sales. This talented, high-potential associate will ensure uncompromising  integrity , respect for others, continuous improvement, and demonstrate  exceptional service to our customers at all times. Always seeking to promote from within, successful employees at Summit will have opportunities to advance to inside sales, outside sales and even management.

The  Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages.

As a Counter Sales Associate, you will be expected to:

• Provide exceptional service to all external and internal customers (via phone or walk-in) with Summit product purchases and questions. 
• Working with customers to fulfill orders and offer assistance on products; ensure customers needs are met and exceeded.
• Must have current, working knowledge of industry product and materials.
• Thorough understanding of product capabilities, warranties, product usages and challenges to further educate and serve external customers.
• Ensure counter area and other areas of store are neat, clean and well stocked at all times.
• Refill inventory with additional stock as necessary to insure highest level of customer satisfaction and choice.
• Effectively partner with customer service representatives and warehouse associates as needed to maintain levels of excellence throughout Summit.

Summit will help you achieve your goals by:

Providing all of the tools and incentives necessary to take control of your career including:

• Rigorous on the job and online training programs that prepare you for a career in our industry
• Result-driven and customer-oriented team and work environment
• Opportunity for advancement
• Monthly profit-sharing
• Comprehensive benefits including medical, dental, vision, paid vacation, and more!

As an ideal candidate you will have:

• High level of technical aptitude.
• Strong customer service orientation – both external and internal.
• Excellent interpersonal and communication skills, oral and written.
• Unwavering commitment to Summit values and mission.
• Time management – strong ability to organize and manage multiple priorities.
• Flexibility – ability to effectively adapt to change and thrive in a stimulating, fast paced environment.
• "Whatever it takes” attitude and approach to work.
• Possess selfless team player approach.
• Able to perform warehouse tasks and work with warehouse equipment, including wire cuts.
• High school diploma or GED.

Beneficial Skills and Experience to be successful:

• Customer service experience in the electrical distribution industry.
• Previous counter or electrical distribution sales experience. 
• Previous experience in the Summit Warehouse is preferred.
• Ability to perform duties with minimal supervision or guidance.
• Familiarity with SAP or other Customer Relationship Management (CRM) programs. 

Physical Challenges:

• Majority of job (90%+) will be done in a store front environment, during regular hours of operation.
• Consistent standing/walking for hours at a time.
• Consistent use of keyboard and mouse.
• Must be able to lift 10+ pounds on a regular and consistent basis.
• Ability to climb stairs on occasion.

Additional information

Not sure yet if this is the right position for you? Contact a recruiter for more information about the position and how you can jump start your career in a dynamic, growing industry today!

Be a part of the Summit Electric family with room to grow and excel! 

Not sure if this position is right for you? Click here to submit your information to our recruiting team.  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to building an inclusive team where everyone feels valued and respected. We encourage applicants from all backgrounds to apply. If you require a reasonable accommodation in the application or hiring process, please contact our lead recruiter at View phone number on ziprecruiter.com.  Employment with Summit Electric Supply is at-will. This means that either the employee or the company can terminate the employment relationship at any time, with or without cause or notice.  Your application and resume will be kept confidential and used solely for the purpose of evaluating your qualifications for this and other potential job opportunities within Summit Electric Supply. Employment is contingent upon successful completion of a background check.