Assistant Store Director

Job Description

Job Description

Assistant Store Director (ASD)

About the Role
We are seeking an experienced and results-driven Assistant Store Director (ASD) to support the Store Director in leading daily store operations. This role plays a critical part in driving sales performance, delivering an exceptional customer experience, and developing high-performing teams in a fast-paced grocery retail environment.
The ASD functions as the Store Director in their absence and is expected to lead with accountability, operational excellence, and a strong people-first approach, including strong oversight of perishable departments.
Key Responsibilities

Drive Store Performance

• Support achievement of sales, profit, and expense targets
• Monitor key performance indicators (KPIs) and implement action plans
• Execute company merchandising, pricing, and promotional programs
• Ensure strong in-stock conditions and product presentation across all departments, with focused attention on perishable categories (produce, meat, seafood, deli, kitchen, bakery)

Lead Store Operations

• Oversee day-to-day operations, ensuring execution of company standards
• Ensure perishable departments meet all quality, freshness, rotation (FIFO), and shrink control standards
• Maintain a clean, organized, and food-safe store environment
• Manage inventory, shrink, and loss prevention initiatives

Customer Experience

• Model and promote outstanding customer service at all times
• Ensure fresh, high-quality products are consistently available, especially in perishable areas
• Address and resolve customer concerns promptly and professionally

People Leadership & Development

• Supervise, coach, and develop department managers and store associates
• Provide leadership and support to perishable department managers to drive sales, margin, and execution
• Support hiring, onboarding, training, and performance management
• Foster an inclusive, team-oriented, and accountability-driven culture

Labor Management & Compliance

• Assist with scheduling and labor planning to meet operational needs and budgets
• Ensure compliance with all California labor laws, company policies, and union requirements (if applicable)
• Maintain strict adherence to food safety, sanitation, and health department regulations, particularly in perishable departments

Store Leadership

• Act as Store Director in their absence
• Lead store initiatives, seasonal programs, and company rollouts
• Support community engagement and store-level events

Qualifications

• 5+ years of grocery retail management experience required
• Previous department manager, assistant manager, or store leadership experience preferred
• Strong knowledge of perishable department operations (produce, meat, seafood, deli, bakery), including merchandising, shrink control, and food safety standards
• Strong leadership, communication, and organizational skills
• Working knowledge of retail financials, merchandising, and operations
• Ability to multi-task and lead in a fast-paced environment
• Knowledge of California labor laws preferred

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 50 lbs.
• Ability to work flexible schedules, including evenings, weekends, and holidays

Why Join Us?
At Piazza’s, we are committed to creating a workplace where associates feel valued, supported, and empowered to grow. Join a team that is passionate about serving our community and delivering quality products with exceptional service.

Apply Today
If you’re ready to take the next step in your grocery retail leadership career, we encourage you to apply today.

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