Community Outreach Specialist

Job Description Align yourself with an organization that has a reputation for excellence! Cedars‑Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an amazing benefits package that includes health care, paid time off, and a 403(B). Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals. What you will be doing in this role The Sales Outreach Specialist is responsible for successfully promoting the use of Cedars‑Sinai specialty services to referring entities including physicians, physician groups, and IPAs. This role focuses on areas north of the medical center (including the San Fernando and San Gabriel Valley and Ventura County). The Specialist leads and participates in sales activities, and provides strong customer service resulting in increased specialty care referrals to Cedars‑Sinai Medical Center (CSMC). The incumbent understands and stays abreast of the specialty services, programs and products offered by Cedars‑Sinai and promotes and shares this information to potential referral sources. Job duties include: Sell and promote Cedars‑Sinai Services, Programs and Physicians by organizing offsite presentations, making cold calls, warm calls and scheduling face‑to‑face office visits with the objective of raising awareness about Cedars‑Sinai services and programs to increase referrals. Serve as the account lead for referring entities, tailor sales strategies and approaches based on client needs, and act as a liaison between the account/referring entities and Service Lines/specialty areas. Keep abreast of new programs and services offered by each Service Line. Communicate all needs from referral sources to appropriate CSMC/CSMF entities in a timely manner. Effectively handle referral related issues and problem solve based on needs, including resolving claims and service issues. Collaborate with the Managed Care team, referring entities and health plans to initiate or recommend new components for existing contracts in addition to LOAs and MOUs. Participate in team discussions to identify opportunities to leverage relationships and streamline approaches. Qualifications Bachelor’s degree in business administration, business management, marketing, or related field required. Minimum of 3 years of healthcare industry sales experience. Must understand healthcare reimbursement and contracting. The clinical focus areas for this role are NSI and GI, so experience in those areas is a plus. Ability to call regularly on clients within the identified territory for this role. Why work here We take pride in hiring the best employees. Our dedicated staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for. #J-18808-Ljbffr