Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Batavia - IL Bonus based on performance Health insurance Opportunity for advancement Paid time off We offer a Simple IRA, health benefits, licensing reimbursement, and a strong commitment to work‑life balance. Our culture is built around maintaining a great workplace environment—positive, respectful, and team‑oriented. We’re looking for driven, upbeat individuals who bring energy and a strong work ethic. Role Description As a Customer Service Representative - State Farm Agent Team Member with Scott Queen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. Compensation $30,000.00 - $40,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr Scottqueenagency