Behavioral Health Case Manager

Description

The following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified.

Position Summary:

A Mental Health Worker/Case Managerwill assist in the development of treatment plan(s) that are appropriate to the needs and desires of the client. The treatment plan(s) will aim to promote recovery and stability for community living and helping the client to achieve higher levels of function.

Program Information:

The Housing Supportive Services Program (HSSP) is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals. HSSP services are provided as part of an integrated model in which the Los Angeles County (LAC or County) Department of Mental Health (Department or DMH), Department of Health Services (DHS), and Department of Public Health (DPH) partner to respectively provide mental health services, intensive case management services (ICMS) and substance use services, as appropriate, to clients who are in or have been matched to PSH. The integration of services provided to clients is expected to decrease incarcerations, homelessness, hospitalizations, and frequent visits to psychiatric emergency rooms.

Core Duties And Responsibilities:

• Monitor client compliance with treatment as prescribed by treatment team in the community.
• Develop individualized case management treatment plan(s) with the client.
• Assist with establishing coordination with local agencies in the provision of services.
• Assist with the development and maintain resource directory for agency.
• Update and maintain client records.
• Arrange for medical care-exams, emergency shelter, food and/or education services for clients at large.
• Facilitate support/self-help groups for clients, family members and the community at large.
• Participate in case disposition meetings on a routine basis with the assigned treatment team.
• Provide and document services in accordance with the Rehabilitation Option/Targeted Case Management requirements.
• Participate in the Mental Health education program provided to the community.
• Coordinate client care with other providers both within and outside the agency.
• Attend and participate in all in-service training as necessary.
• Responsible for timely completion of documentation in the client's clinical record per Enki, LA County Department of Mental Health and legal requirements.
• Responsible for meeting assigned minimum productivity requirements on a monthly basis.
• Other duties as assigned.
• Comply with all Company policies and procedures as applicable.

Requirements

Minimum Education And Experience Preferred:

• High school diploma plus two (2) years experience in a mental health setting; OR Bachelor's Degree from accredited college/university in a related field (i.e. social work, psychology or sociology).

Licenses/Certifications:

• Valid California driver's license, current automobile insurance, and eligibility to drive for the Company preferred.

Knowledge, Skills And Abilities:

• Ability to perform in a positive, courteous, flexible and adaptive manner.
• Able to exercise independent judgment and initiative.
• Computer literate and experienced with computer programs such as Microsoft Office Word, Outlook and Excel.
• Experience using an Electronic Medical Health Record databases is a plus.
• Must be able to communicate clearly, both orally and written.
• Bilingual English/Spanish is a plus.

Physical Requirements:

• See well enough (with or without corrected vision) to read fine print, hand-written materials, and a computer screen.
• Speak and hear well enough (with or without assistive device) to converse in person and by telephone.
• Finger, handle, feel, and reach with hands and arms, including ability to use a computer keyboard.
• Have the mobility (with or without assistive device) to stand, sit, crouch, and move from one work area to another.
• Have the strength to lift, carry or push office equipment and supplies used in normal job functions up to 20 lbs.
• Stamina to effectively perform work activities.