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Technical Engagement Lab Manager - IT Helpdesk & Lab Ops

bcmcllc

BCMC is seeking a TEN Lab Manager to lead first-level Help Desk for the TEN Lab’s systems and accounts in a DoD-focused environment. You will assist new user setups, respond to requests, and maintain accurate tickets while supporting asset management and lab inventory. You will help deploy new lab technologies, support VPN/VDI and MacOS/iOS users, and collaborate across physical locations to optimize procedures and SOPs for mission continuity. #J-18808-Ljbffr bcmcllc

Vacancy posted 5 days ago
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