Courier

Hourly Pay Range:
$18.31 - $25.63 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Courier
• Location: Arlington Heights, IL
• Full-Time
• Hours: Monday - Friday, 11am-730pm
• Required Travel: As needed across sites

What you will do:

• Transports specimens, reports and supplies between hospitals, offsite Satellite hospital operations, as well as non-affiliated hospitals and physician offices.
• Operates hospital owned vehicles in a safe manner, adhering to all state, local and federal traffic regulations
• Performs pre and post trip inspection of vehicle for any potential hazards
• Maintains a clean vehicle (refuel, wash vehicle) at all times
• Notifies management immediately of any mechanical or physical problems with any vehicle
• Services all routine and auxiliary sites as scheduled, retrieving all items, obtaining signatures at each location
• Utilizes Soft Express hand held device to scan specimens and packages, and to document any related issues or concerns
• Regularly communicate with dispatcher to confirm receipt and completion of assignment, issues, and concerns
• Enters pertinent data into handheld device related to pick-up delivery
• Communicates with Laboratory staff and its customers to ensure quality patient care
• Transports employees and supplies between hospitals, corporate offices, and other NorthShore sites as specified, including, Satellite operations Special events, U.S. Government.
• Retrieves mail and supplies from scheduled locations (i.e. Mail/Copy Center, Receiving, Pharmacy, Operating Rooms, SPD, etc.)
• Performs quality sort pre/post-delivery to ensure accuracy
• Enters pertinent data into hand held device related to pick-up and delivery
• Notifies department manager of any and all driving infractions including loss of driver's licensure immediately
• Maintains accurate driving records, logs and trip tickets and reruns them daily to the department. Provide explanations.
• Ensures that all NorthShore passengers require an ID to board transportation. No employee will be allowed to board without ID.
• Provides Courier service to assigned routes to deliver and pick-up supplies/specimens of NorthShore facilities and other outside vendor companies
• Safely transports passengers, supplies between assigned locations
• Performs pre and post trip inspection of vehicle for any potential hazards
• Performs duties in a cost effective manner, communicates to supervisor of any wasteful practices
• Assists with special assignments and projects
• Represents NorthShore and department and provides routine explanation of service to users
• Follows NorthShore Service Values, including demonstrating friendly and courteous behavior at all times to rider(s).
• Must have ability to deal effectively with the demand of departmental relationships with hospitals, clinics and departments
• Strives to maintain positive work environment
• Creates supportive climate/work environment by serving as a role model of professional behavior
• Maintains a service oriented relationship with customers
• Respects and maintains confidentiality of information relevant to customers, visitors and co-workers
• Communicates with dispatcher in order to receive relevant data and instructions

What you will need:

• Education: High School Diploma or four (4) years of equivalent work experience
• Skills: Willing to learn, be dependable, reliable, emotionally stable, pay attention to details, and able to perform functions outlined in physical requirements. Seeks assistance of supervisory personnel as necessary. Good communication and interpersonal skills, ability to read, write, and communicate effectively. Possess honesty, integrity, trustworthy qualities. Models the NorthShore Service Values. Ability to organize and maintain driving records, work independently, and adapt to change.
• Experience: Six (6) months to one (1) year of route delivering or courier driving experience. Knowledge of medical specimens and/or medical supplies preferred.
• Certification: Must possess a valid Illinois Class "D" driver's license. Must have held a valid driver's license for three (3) years prior to the date of application. Must have good driving record subject to State driver motor vehicle verification to comply with Hospital Insurance requirements. Within three (3) years of date of application or promotion, must have not been convicted of a). driving under the influence of alcohol and/or drugs, b). reckless driving, c). leaving the scene of an accident involving death or personal injury. d). drag racing, e). manslaughter, f) reckless homicide, g). reckless conduct from use of a motor vehicle or other serious driving infraction conviction.

Physical Requirements:

• Able to meet the physical requirements of this position including lifting/pushing/pulling 20 to 100 lbs. with or without reasonable accommodation.

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit


When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".


Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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