IT Systems Management Analyst

Salary: $41,600 - 62,400 per year Requirements:

• We require a bachelors degree.
• We are looking for experience implementing, modifying, testing, and administering complex business systems and applications.
• We need hands-on troubleshooting skills for resolving both user-reported and vendor-reported issues.
• We value experience managing service incidents and requests.
• We seek subject matter expertise in Epic technical configuration and integrations.
• We need the ability to analyze business and user needs and translate them into effective systems solutions.
• We expect experience leading meetings and facilitating collaborative problem-solving sessions.
• We require the capability to manage medium to large projects and juggle multiple initiatives with varying timelines.
• We prefer familiarity with Epic Ambulatory application support, including service requests and ticket handling.
• We need strong communication skills for working with internal and external stakeholders, including senior leadership.

• We implement, modify, test, and administer complex business systems and applications.
• We troubleshoot and resolve technical issues raised by users and vendors.
• We help manage service incidents and requests.
• We serve as a subject matter expert for Epic technical configuration and integrations.
• We analyze business and user requirements to deliver suitable systems solutions.
• We lead meetings and guide team problem-solving sessions.
• We oversee medium and large-scale projects.
• We support the maintenance and operations of Epic Ambulatory applications, including service requests and tickets.
• We act as the main technical contact for questions or issues related to Epic applications.
• We communicate with stakeholders across the organization and externally, including senior management.
• We collaborate with team members and cross-functional groups to solve problems and manage projects.
• We coordinate multiple projects with different deadlines and priorities.

• Support

More:

We are an enterprise healthcare client with an immediate opening for a highly motivated IT-Systems Management Analyst to join our dynamic and growing team. This is a telecommute contract role with work hours from 8 a.m. to 5 p.m. The pay range is $20 to $30 per hour, and the position is based on a comprehensive benefits package that may include medical, prescription, dental, vision, AD&D, life insurance, short-term disability, and a 401(k), subject to eligibility. We are an equal opportunity employer and are committed to creating an inclusive hiring process for people of all abilities.

last updated 32 week of 2026