Guest Service Supervisor

Job Summary Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. Responsibilities Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised). Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenish products to ensure in‑stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. Qualifications Must be available to work flexible hours that may include day, nights, weekends and/or holidays. Must be efficient and organized. Must be at least 18 years of age. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift. Work in intermittent temperatures (i.e., cooler, outside, etc.). Must have reliable transportation. High School Diploma or equivalent. Pay Range $18.89 - $22.33. The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Benefits Competitive salaries and opportunities for growth. Health & Wellness – Medical, Dental, Vision and Life Insurance. 401(k) with a match component. Professional Development – tuition reimbursement after 6 months of service. Equal Employment Opportunity Statement Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. #J-18808-Ljbffr