Engineer III
Compu Vision Consulting Inc
Engineer III
Duration: 6+ months (possible extension/conversion) Work Location: Reston, VA or Plano, TX (3days onsite, 2days WFH)
Overview:
- 10+ years of experience is must
- Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune
- Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
- Provide end-user support for mobile devices (iOS, Android) including smartphones, tablets, and mobile applications
- Monitor system performance, compliance and logging/monitoring
- Collaborate with engineering teams to resolve incidents based on log data
- Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
- Strong troubleshooting methodology skills
- Must be able to document incidents and problem resolutions carefully and accurately
- Experience with change management concepts, tools and implementations preferred
- Excellent documentation, writing skills
- Experience with ServiceNow desired
- This position will be onsite/hybrid to RTC
Vacancy posted 4 days ago
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