TMT Supply Chain Operations Consultant, Director

Director, Connected Supply Chain

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In connected supply chain at PwC, you will focus on optimising supply chain operations and improving end-to-end visibility and collaboration. You will work closely with clients to analyse supply chain processes, identify areas for improvement, and develop strategies to enhance efficiency, reduce costs, and increase responsiveness. Working in this area, you will provide guidance on technology and data analytics to create a connected and agile supply chain network.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Connected Supply Chain team you will lead transformative supply chain and operations consulting projects that drive significant business impact. As a Director, you will set the strategic direction for business development efforts, cultivate impactful client relationships, and mentor the next generation of leaders within PwC's Technology, Media, and Telecommunications (TMT) supply-chain practice.

Responsibilities:

• Drive significant business impact through innovative solutions.
• Work with cross-functional teams to enhance project outcomes.
• Identify market opportunities and align strategies for success.
• Promote a culture of integrity and excellence within the team.
• Develop compelling value propositions around supply chain optimization, planning transformation, operational excellence, and cost-structure improvement.
• Act as a subject matter leader within PwC's TMT supply-chain practice; contribute to thought leadership, develop frameworks, methods, and leading practices tailored to technology clients.
• Identify gaps in the market (or emerging client needs, e.g., planning-system upgrades, AI-enabled planning) and propose new service offerings.

What You Must Have:

• Bachelor's Degree
• At least 10 years of experience

What Sets You Apart:

• Master's Degree in Supply Chain Management, Industrial Engineering, Industrial and Operations Engineering, Business Administration/Management preferred.
• American Production and Inventory Control Society (APICS), APICS CSCP, APICS CPIM, ISM CPSM, ISM CSM, or ISC CPSD certifications preferred.
• Demonstrating thought leadership in supply chain and operations.
• Possessing significant experience in technology/TMT supply chain roles.
• Understanding supply chain planning, logistics, and distribution.
• Selling and delivering supply chain consulting engagements.
• Leading and engaging C-suite and senior executives.
• Mentoring and growing a collaborative, performance-driven team.
• Exploring new service offerings in supply chain domains.
• Leading end-to-end supply chain consulting projects in PwC's TMT practice, driving scoping, proposals, execution, business cases, and executive buy-in.
• Driving new business by identifying opportunities, nurturing client relationships, and developing innovative services around emerging needs like AI-enabled planning.
• Providing thought leadership and develop value propositions, frameworks, and industry standard practices focused on supply chain optimization, planning transformation, and cost improvement.

Travel Requirements: Up to 60%