Phlebotomy Specialist: Patient Care & Lab Coordination

POSITION SUMMARY:

Phlebotomist/Associate II collects blood from patients following established standards and practices to assure specimen quality while maintaining the safety and comfort of the patient. Phlebotomists/Associate II will receive and track specimens in the laboratory information system. Specimen handling, centrifugation, delivering to appropriate department and packaging of reference tests will be performed by the Phlebotomy/Associate II staff.

JOB DUTIES & ESSENTIAL FUNCTIONS :

Follows AIDET protocol consistently including explanation of procedures performed to patient. Practice hand hygiene, use appropriate personal protective equipment involving gloves, gowns and mask if required. Assure proper patient identification prior to the performance of any procedure. Perform venipuncture and finger/heelstick to obtain blood specimens using appropriate aseptic technique to maintain specimen integrity. Maintain safety and comfort of the patient. Proper care of phlebotomy site. Coordinate specimen collection for special studies. Perform waived testing such as fingerstick PT and/or glucose/cholesterol. Accurately label specimens, receive and track specimens into the laboratory information system. Disposes sharps and medical waste in accordance with hospital policy. Organize, stock, maintain phlebotomy trays in a sanitary condition. Maintain supplies for phlebotomy; assist technologists in maintaining the general supply storage area. Maintain regulatory documentation including temperature, inventory control and lot numbers. Clarify orders with physicians' offices. Arrange patient redraw if necessary. Receive specimens from patients, OR, ER and physician offices; label and track laboratory specimens as required. Verifies the complete accuracy of test orders from Test requisition. Prepares specimens correctly for sending out to reference laboratories including knowledge of manifests and tracking procedures. Package "pass-through" specimens to Quest or LabCorp. Correctly documents all information on specimens received, specimens sent out and transportation temperature on test requisition. Distribute specimens to the correct laboratory department. Promptly follow up on all problems in problem folder by investigating issue and calling physician offices/patients as necessary. Support and help co-workers. Follow all hospital policies including safety, patient confidentiality, compliance, dress code, etc. Answer laboratory telephones using proper phone etiquette and customer service script. Answer questions regarding laboratory test results, specimen requirements, reference tests and other miscellaneous questions. Handle customer service complaints and forward to appropriate parties for resolution. Investigate and follow up on problems. Dispatch phlebotomists and laboratory couriers. Maintain Courier Dispatch Log. Provide customer service for the outpatient area. Greet outpatients and process paperwork. Register patients in the hospital information system by attaining patients' demographic and insurance information for billing purposes. Enter patient test orders including clarification with patient's physician of all unclear patient test orders into the hospital/laboratory information system. Perform other duties as directed by the Laboratory Administration or Supervisors.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

High School Diploma or equivalent. Current Phlebotomy certification or Medical Assistant or Patient Care Technician certification required upon hire. Completion of phlebotomy courses and or previous phlebotomy experience. Ability to travel offsite. Basic office skills and computer keyboarding skills. Organizational skills, medical terminology and ICD-10 coding knowledge. Excellent Customer Service, Communication and Interpersonal skills.

PREFERRED EXPERIENCE AND QUALIFICATIONS :

One (1) year of Phlebotomy experience. As part of employment at Southampton Hospital, there may be occasions when travel to other locations is needed to support operational needs. Special Notes : Resume/CV should be included with the online application. Stony Brook Medicine is a smoke-free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions may be subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook Southampton Hospital and related facilities. Anticipated Pay Range: The starting salary range (or hiring range) for this position has been established based on relevant experience. The above salary range (or hiring range) represents SBSH’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Your total compensation goes beyond the number in your paycheck! Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Southampton Hospital’s Employee Health Services* Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4panel drug screen* Meet Regulatory Requirements for pre-employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination . Company Overview: Stony Brook Southampton Hospital as part of Stony Brook Medicine provides direct access to the highest level of academic-based medical care. Located in the heart of the village of Southampton, two hours from New York City, the hospital provides healthcare services to a diverse community of year-round residents, second homeowners and vacationers. The population, about 75,000 in the winter months, increases sharply to more than 300,000 in the summer. Stony Brook Southampton Hospital has been recognized as a Long Island Top Workplace by Newsday among large employers (defined as having 500+ employees). StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duty organized and registered under the New York Professional Employer Organization Law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Southampton employees and responsible for employment, including, promotions, disciplines, terminations, t he day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resource services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations. Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board. Stony Brook Medicine is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. Stony Brook Southampton Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Job Number: Job Number: 2603274 Job Field Job Field : Laboratory Primary Location Primary Location : US-NY-Southampton Department/Hiring Area : Lab Schedule Schedule : Part-time Shift : Variable Shift Hours : Flexible hours/1-9 pm, 3pm - 11pm / 11pm - 7am #J-18808-Ljbffr Stony Brook Medicine