Breakfast Attendant - Marriott Tacoma

Breakfast Attendant

At Marriott Tacoma Downtown, we create opportunities to grow, connect, and thrive in a contemporary, people-first hospitality environment. Located in the heart of downtown Tacoma and connected to the Greater Tacoma Convention Center, our modern hotel places Curators at the center of the city's vibrant arts, culture, dining, and entertainment scene.

Curators help create memorable experiences throughout the hotel, from welcoming guest rooms and locally inspired dining at The Greatroom to sophisticated meeting and celebration spaces, including the Chambers Bay Ballroom. With 13 event venues and the energy of downtown Tacoma just outside our doors, Marriott Tacoma Downtown offers an exciting setting to build a rewarding hospitality career while creating meaningful moments for every guest.

Department: Food & Beverage

Reports To: Food & Beverage Manager

Status: Non-Exempt

Position Summary:

This is a highly visible role that has a direct impact on creating the guest experience. The Breakfast Attendant is responsible for setting up, maintaining, and breaking down the daily breakfast service while ensuring a welcoming and enjoyable dining experience for guests. This role requires a high level of customer service, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
• Greet all guests in a friendly and professional manner, ensuring a positive start to their day.
• Set up breakfast buffet and ensure all food items are stocked and presented attractively.
• Monitor food levels and replenish as necessary to provide a consistent and high-quality experience.
• Maintain cleanliness and organization of the breakfast area, including tables, counters, and service stations.
• Ensure food safety and sanitation standards are met, including proper storage and temperature control.
• Assist guests with any special requests or dietary needs, ensuring excellent customer service.
• Clear tables promptly and reset for incoming guests.
• Restock and organize all breakfast-related supplies.
• Report any maintenance or safety concerns to management immediately.
• Assist in kitchen duties, including dishwashing and light food preparation as needed.
• Follow all company policies and procedures, including health and safety regulations.
• Work closely and cooperatively with other team members to ensure a smooth and efficient breakfast service.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Strong customer service skills with a commitment to guest satisfaction.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Knowledge of food safety and sanitation practices.
• Professional appearance and demeanor.
• Ability to handle guest concerns in a polite and efficient manner.
• Ability to work independently and as part of a team.
• Must be able to maintain excellent attendance and punctuality.

Experience:

• Customer service experience preferred.
• Previous experience in food service or hospitality is a plus.

Physical Demands:

• Must be able to stand for long periods of time.
• Ability to lift, push, or pull up to 30 lbs.
• Frequent bending, stooping, and reaching.
• General food service environment with moderate physical activity.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.