TikTok Shop Account Manager

Location: Must be Within United States

Type: Full-time, Remote

Compensation: $70,000–$90,000 base (depending on experience)

About One Tree Brands

One Tree Brands is an eCommerce One Stop Shop helping brands scale across Amazon, Walmart, Target Plus, and TikTok Shop. Our capabilities include full marketplace management, fulfillment, and marketing across every major platform.

We’re expanding fast and we’re looking for a highly skilled  TikTok Shop Account Manager to join our elite team.

This is a high-impact role responsible for the full operational backbone of TikTok Shop storefronts. You will manage setup, listings, order management, sampling, shop performance, violations, affiliates management, TTS Ads, and shop reporting, ensuring our brands maintain top-tier seller performance and GMV growth.

If you thrive in fast-paced eCommerce environments and know TikTok Shop inside out, this is for you.

Responsibilities:

Client & Strategy Ownership

• Serve as the main point of contact for assigned brands, managing day-to-day communication and strategy alignment
• Lead end-to-end TikTok Shop strategy and execution, including sampling, affiliate management, ad planning, and overall shop performance.
• Analyze GMV, traffic, and conversion trends to drive continuous improvement
• Pitch to new brands and support business development by showcasing OTB’s full-service TikTok Shop capabilities
• Run weekly performance reviews with brands, sharing actionable insights and growth recommendations

Operational Ownership

• Own full TikTok Shop setup: Shop Creation, category approval, listings, and compliance
• Manage daily shop operations including order flow, fulfillment tracking, and accurate tracking-number updates
• Oversee shop performance, Account Health, and Shop Performance Score (SPS)
• Monitor and resolve violations, SLA issues, and compliance flags
• Ensure products, listings, variations, and bundles are fully optimized

Affiliate & Community Management

• Build and manage affiliate activations
• Run daily outreach: Target Plans, Open Plans, AI-driven outreach (Euka AI, Reacher)
• Approve affiliate samples & engagement with affiliates.
• Maintain Discord creator communities and communication flows

Growth, Ads & Strategy

• Run TikTok Shop ads, campaign setup, ROI optimization
• Execute TikTok Shop strategies across assortment, pricing, promotions, and creator activation
• Campaign Management
• Track daily GMV, affiliate contributions, and campaign results

Reporting

• Send weekly performance reports covering key metrics such as sales performance, affiliate outreach & response rate, sampling, videos, impressions, CTR, Ads performance, SPS score.
• Highlight insights, risks, opportunities, and recommendations

Job Requirements:

• 2+ years of direct TikTok Shop experience (TTS Operations, TTS Ads, Affiliate Management, SPS management)
• Deep understanding of TikTok Shop SLAs, violations, SPS scoring, and creator commerce systems
• Proven track record managing shop operations with measurable results
• Highly organized with strong attention to detail
• Comfortable with fast-moving environments, deadlines, and problem-solving
• Experience with AI outreach tools (Euka AI, Reacher), CRM workflows, or community management
• Strong communication, analytical & reporting skills
• eCommerce or marketplace background (Amazon, Shopify, Walmart) is a plus

Benefits and Perks:

• Competitive full-time salary (based on experience)
• Performance-based bonuses tied to GMV and operational KPIs
• Fully remote / global team
• Opportunities for fast career progression
• Work directly with brands scaling aggressively across TikTok Shop
• Supportive team, fast-growth environment, and leadership opportunities

Ready to build the strongest TikTok Shop operations ecosystem in the industry?

Apply now and join One Tree Brands.