Service Technician 1 Trainee

Job Description

Job Description

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Service Technician I based in Texarkana, AR!

POSITION SUMMARY

Performs company field operations including manual labor and other duties necessary to accomplish the installation, repair, and maintenance of natural gas distribution facilities. Handles customer requests and represents the Company in the community.

PRIMARY DUTIES AND RESPONSIBILITIES

• Initiates gas service, performs leak investigations and makes repairs.
• Locates gas lines.
• Reads gas meters.
• Conduct load surveys.
• Completes work order system documentation.
• Serves as First Responder in emergency situations.
• Performs other duties as assigned.

POSITION QUALIFICATIONS

EDUCATION AND WORK EXPERIENCE

• No previous experience needed.
• Requires a high school diploma or GED.
• Title will change to Service Technician 1 when all prerequisites are completed for the position. This includes completion of all occupational qualifications along with supervisory sign-off.

KNOWLEDGE, SKILLS, ABILITIES

• Able to use personal computer software proficiently, such as Word, Excel, and/or electronic mail.
• Able to provide a valid state driver's license and present and maintain a good driving record and to operate company vehicles safely and in compliance with applicable laws and company policies.
• Able to apply knowledge of industry and company safety standards and regulations.
• Able to demonstrate an aptitude for basic mechanical tasks.
• Able to use the proper tools for any given job.
• Able to install and read pressure gauges, voltage meters, pipe locators, etc.
• Able to repair service lines.
• Able to bar test and classify underground leaks.
• Able to perform odorization activities.
• Able to respond to customers with courtesy and knowledge, in person and by telephone, applying good judgment and customer service skills.
• Able to demonstrate and apply effective oral and written communication skills.
• Able to manage multiple tasks, projects, or activities at one time.
• Able to adapt quickly and respond well to changing priorities.
• Able to solve problems with logical solutions.
• Able to work well independently or in a team-based environment to accomplish assignments and achieve objectives.
• Able to demonstrate commitment to compliance with applicable laws and regulations and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
• Able to demonstrate respect for all individuals, adhere to the Company’s values and business practices and do both consistently.
• Able to install and configure an encoder receiver transmitter (ERT) on a meter.
• Able to monitor and adjust gas system pressure.

The position is covered under the D.O.T. regulations and Summit Utilities Drug and Alcohol Policy and is, therefore, subject to all terms of the Policy, including the random selection for drug testing.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.