Registered Nurse / RN Hospital Outpatient Administration Cardiology

Cardiology Triage Rn

Join our team as a day shift, full-time, Hospital Outpatient Department Administration RN for Cardiology Triage in Albuquerque, NM. Candidate must have some device (pacemaker, defibrillator) programming knowledge. Supports group of 29 providers in EP, Noninvasive, and Invasive departments. Responsible for telephone triage, assessment and treatment of patients. Facilitating nurse visits, earlier provider appointments and management of disease process exacerbations by phone, patient education.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care

Get to Know Your Team:

• The New Mexico Heart Institute at Lovelace Medical Center. New Mexico Heart Institute is a hospital out-patient department providing comprehensive cardiovascular care.

Responsibilities

• Develop, implement and manage key patient experience initiatives to assist NMHI in realizing their goal of being the premier cardiovascular service line provider by creating the best patient experience possible.
• Responsible for triage of patient phone calls and patient portals, developing and ensuring customer service standards and driving patient portal adoption.
• Assist patients with the transition in cardiac care from inpatient to home.
• Responsible and accountable for the practice of Professional Nursing, to include patient care and staff management assigned to the RN in his/her charge.
• Develop, implement and manage key patient experience initiatives to assist NMHI in realizing their goal of being the premier cardiovascular service line provider by creating the best patient experience possible.
• Responsible for triage of patient phone calls and patient portals, developing and ensuring customer service standards and driving patient portal adoption.
• Assist patients with the transition in cardiac care from inpatient to home.
• Adheres to policies and procedures and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements:

• Associate's Degree or Diploma of Nursing
• Valid NM Nursing license or NM compact license (within 90 days of hire)
• BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care.
• HIRING DEPARTMENT MAY ALSO REQUIRE ACLS and or PALS
• Some device (pacemaker, defibrillator) programming knowledge. This position involves reviewing device transmissions, processing reports and applying protocol for heart failure depending upon these transmissions.

Preferred Job Requirements:

• Bachelor's Degree in Nursing.
• Two (2) years experience in specialty
• Two (2) years general nursing experience.