Sales Representative - International

Job Summary The Inside Sales Representative (ISR) serves as the central hub for customer service, sales, and project coordination, supporting Area Sales Managers, Operations, and customers across the Oil & Gas, Petrochemical, and Power Generation industries. Responsibilities Customer / Account Management Support the ASM by managing critical data in the company’s Business Management System. Serve as the customer’s primary contact. Create and manage customer information in the company’s Business Management System. Support customer visits onsite and offsite. Provide updates on customer projects and serve as liaison between operations and customer for updates regarding deliveries and customer service issues. Proposal Management Execute the proposal generation process within the Business Management System. Revise or create proposals based upon inspection results or other in-process work scope changes. Ensure all proposals are reviewed per Sulzer’s internal delegation of authority and create a Margin Summary Review sheet. Manage the storage and archiving of proposals and related information. Ensure Terms and Conditions are handed to ASM and/or RSM to complete the review process. Project/Commercial Management Manage the receipt, review, and processing of all purchase orders associated with assigned ASM’s and business units. Manage the release of all project scopes and project hand-offs to the operations group(s). Coordinate and manage the resolution of project issues, questions, and concerns. Facilitate communications between the customer, ASM, and operations group. Perform invoice review and proforma approval. Participate in appropriate meetings such as production and scheduling meetings to facilitate decision-making on backlogs and priorities. Review and process summary technical reports for accuracy on completed client projects. Quality / Continuous Improvement Support the company’s Quality/Lean initiatives to improve and add value to our customer’s experience. Develop and maintain skills and procedures required for the generation of the highest quality proposals. Support operations quality improvements. QESH (Quality, Environmental, Safety and Health) Take personal responsibility for own and co-workers’ safety. Identify problems and areas of improvement and notify management accordingly. Ensure customer visitors receive required safety induction, proper sign-in, and required PPE during shop visits. Requirements Mechanical Engineering Degree. Bilingual (English/Spanish) oral and written skills required. Proficient use of Microsoft Office applications (Word, Excel). Strong verbal and written communication skills with the ability to interface with personnel from diverse backgrounds at all levels. Strong organizational skills, ability to prioritize and manage multiple projects. Time management skills. Understanding of basic financial concepts. Benefits 15 days of paid time off and 12 company-paid holidays. 401k plan with a 6% match. Comprehensive health plan including medical, dental, vision, life, short-term and long-term disability. Health savings account matching. Motivating wellness program. Employee Assistance Program. Paid paternal leave. Gym reimbursement. EEO Statement Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. #J-18808-Ljbffr E519 Sulzer Turbo Services Houston Inc.