Partner Coordinator, Accelerate ASU

Job Profile: Administrative Operations Specialist 2 Job Family: Administrative Operations Time Type: Full time Max Pay – Depends on experience: $62,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records. Job Description: Accelerate ASU expands access to college credit opportunities for high school students through dual and concurrent enrollment partnerships with schools, districts, and community organizations across the world. The Partner Coordinator supports the successful implementation and ongoing operation of these partnerships through partner onboarding, program support, data management, and operational coordination. Working under the guidance of Partner Managers and senior team members, this role helps ensure partners have the resources, information, and support needed to successfully launch and sustain dual enrollment programs. The Partner Coordinator also plays an important role in maintaining accurate partner data, supporting team operations, and contributing to a positive partner experience. This position offers an opportunity to develop expertise in dual enrollment, partnership management, and higher education outreach while contributing to ASU’s mission and charter to expand educational access and opportunity. This role is based at ASU’s Tempe campus. A fingerprint background check is a mandatory step in the hiring process. Position Salary Range: $55,000 - $62,000 per year; depending on experience Essential Duties: The Associate Partner Manager supports the growth and success of Accelerate ASU partnerships through partner onboarding, implementation support, data management, and operational coordination. Partner Onboarding and Program Support Support onboarding activities for new partner schools, districts, and community organizations, including communications, training coordination, resource distribution, and implementation support. Serve as a point of contact for assigned partners and programs, particularly smaller-enrollment partnerships, providing guidance and support under the direction of Partner Managers and senior team members. Assist with partner outreach, follow-up communications, and relationship management activities to support partner engagement and retention. Coordinate meetings, trainings, and partner-facing events to support successful program implementation. Support the resolution of routine partner questions and elevate complex issues to appropriate team members. CRM and Data Management Maintain accurate partner records, engagement activities, and program information within HubSpot and other systems. Support CRM data quality efforts, including record maintenance, data cleanup, list management, and documentation updates. Assist with reporting activities by gathering and organizing partnership, enrollment, and engagement data. Support team members in maintaining consistent CRM practices and data standards. Operational and Event Support Assist with planning and logistics for partner meetings, conferences, webinars, trainings, and other events. Coordinate registration, materials, communications, and other operational components that support partner engagement activities. Support marketing and communications efforts through content distribution, asset management, and coordination with internal stakeholders. Represent Accelerate ASU at conferences, partner events, and community engagement activities as assigned. Continuous Improvement and Team Support Identify opportunities to improve partner-facing processes, documentation, and operational workflows. Share observations and partner feedback that help inform program improvements and enhance the partner experience. Contribute to special projects and team initiatives that support the continued growth and effectiveness of Accelerate ASU. Travel This position requires up to 25% (or 4-7 days per month) of local, national, and international travel to partner sites, conferences, training, and team events. Other duties as assigned. Desired Qualifications: Experience with dual enrollment, concurrent enrollment, early college, College in the High School, or other college access programs. Experience working in K–12 education, higher education, community-based organizations, or in roles that support partnerships with schools and districts. Demonstrated experience building and maintaining collaborative relationships with external partners and stakeholders. Experience using CRM systems such as HubSpot, Salesforce, or similar platforms to manage relationships, communications, and program data. Ability to analyze data and use insights to inform recommendations, planning, and decision-making. Strong written and verbal communication skills, with the ability to manage multiple priorities and engage effectively with audiences. Ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Working Environment: Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. May be required to perform tasks in the field within and/or across University campuses. About Learning Enterprise: ASU’s Learning Enterprise expands universal access to opportunity for learners – at every stage in life. Serving over 1.2 million learners in over 150 countries worldwide, we're reimagining the role of universities in society as catalysts of economic and social mobility, guided by the belief that all learners can harness education as a ladder of opportunity. Our programs meet learners wherever they are, removing the barriers while prioritizing belonging and support. Through ASU’s Learning Enterprise, it’s easy to get started on your learning journey – and there’s no limit to where you can go. Learn more at At Learning Enterprise, we share a common set of values that guide our work and collaboration: Scrappy. We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else. Driven. We always push to be better for ourselves, for each other, and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it. Intentional Architects. We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today. Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported. We believe in human potential and invest in continuous growth. Candid collaborators. We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it. Driving Requirement: Driving is not required for this position. Location: Campus: Tempe Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. 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Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check. Current ASU employees and Contingent Workers should log into Workday to search for and apply to jobs using the Jobs Hub. Submitting your application using this portal may result in longer recruitment times. If you are not a current ASU employee, please create an external candidate account using a personal (non-ASU) email address and continue your application through this site. For step-by-step instructions, refer to the ASU Application Guide for External Candidates If you are a student (worker and non-worker) interested in applying for student jobs, please log into Workday to search for and apply to jobs using the Jobs Hub and click on Find Student Jobs in the lefthand menu. If you are a student (non-worker) interested in applying for staff jobs, please create an external candidate account using a personal (non-ASU) email address and continue applying through this site. About Arizona State University Recognized by U.S. News & World Report as the country’s most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration.